Absa suspends Easypay transactions after internet fraud

2011-09-12 09:57

Absa Bank has suspended all credit card transactions through the EasyPay website after receiving a number of fraud complaints.

The bank stopped all transactions on the EasyPay website last week and laid a complaint with the police, according to Beeld newspaper.

Head of Absa’s fraud detection unit Paul Mathias told the paper the bank stopped the transactions last Wednesday as a pro-active step to protect the bank’s customers.

This would apply until the problem was resolved, he said.

Chief executive of EasyPay, Serge Balamant, said the company had only found out that Absa had suspended its credit card transactions with EasyPay when he read about it in a report in Die Burger.

“We will investigate all our options because Absa’s lack of transparency is costing us in our business and our credibility,” Balamant told Beeld.

EasyPay is a website which encrypts credit card users’ information when they pay accounts, traffic fines or prepaid electricity, which should protect these details from internet fraudsters.

Mathias said EasyPay users could still conduct their transactions at EasyPay kiosks and supermarket chain stores.

FNB, which manages EasyPay transactions, had been notified that Absa was suspending the transactions.

FNB said it had not taken similar measures, although it was aware of the problem.

Police spokesperson Lieutenant Colonel Andre Traut said today that the investigation had been handed over to the Hawks, who said they could not divulge any details of the investigation.

EasyPay posted a ‘phishing’ warning on its website, saying that customers should be vigilant against criminals who try to obtain confidential information.

The message said EasyPay users should be suspicious of email purporting to be from EasyPay requesting credit card details, as these were often send by perpetrators of internet fraud.

SHARE:

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Add your comment
Comment 0 characters remaining

Inside News24

 
/News
Horoscopes
Aquarius
Aquarius

It is easy to become wilful and rebellious if things don’t go to plan. Your tolerance levels are low and you have a lot on your...read more

There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.