Bafana fan stripped of his jersey

2010-01-30 14:26

THE reputation of a Johannesburg printing shop has come in for

scru­tiny.

This follows claims by a distraught customer that the store swopped

an original soccer jersey for a counterfeit one.

Bongani Tlabakoe contacted Hotline when it seemed clear that he was

fighting a losing battle with managers at 3@1 Store in Cresta Mall over the

replacement of his Bafana Bafana jersey.

Last month he wanted to have his name printed on the back of an

­Adidas-manufactured Bafana Bafana jersey and paid R121 for the ­service.

But the store did not do a satisfactory job which Tlabakoe

discovered a few days later when he prepared to wear his jersey in support of

­Soccer Friday.

Soccer Friday is a campaign that encourages fans to wear their

soccer jerseys in support of the upcoming World Cup.

Tlabakoe says the printing was done in the wrong colour and, after

he complained, the store promised to change it but did not do so.

Instead a few days later, Tlobakae was given a jersey similar to

his but it was a bigger size, he claims.

The jersey had a TotalSports logo on the back and Tlobakae decided

to exchange it for a better fitting shirt at TotalSports in Cresta ­Mall.

“Sales people at the shop claimed that it was a fake brand.

“They could not scan it into their retail system using the

available bar code,” he said.

Sharon Long, buying executive at TotalSports, said that TotalSports

only stocks and sells Bafana Bafana shirts supplied by Adidas.

Adidas spokesperson Zobuzwe Ngobese said his company supplied

TotalSports with official jerseys that had been approved and signed off by the

SA Football Association for ­retailing purposes.

After Tlobakae could not to ­exchange his shirt, he returned to the

3@1 store to complain.

The store promised to investigate further.

“Meanwhile, I am experiencing some arrogance from the sales people.

I feel that as a consumer I need protection and Hotline is the ­answer,” says

Tlobakae.

The store has admitted that it damaged Tlabakoe’s original jersey

but alleged that the shirt supplied to it was a “black market supplied shirt”

and challenged Tlabakoe to bring the proof of purchase to determine that it was

genuine.

Tlabakoe says the Bafana Bafana jersey was given to him as a

gift.

“They damaged it and I need to be compensated.”

Last Friday, Hotline sent another enquiry to the store and Heinz

Wanke, who introduced himself as the owner, agreed to put an end to the wrangle. Wanke advised Tlabakoe to ­return the replacement jersey and the receipt for his

original shirt to facilitate a ­refund.


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