Furniture store to pay up following court order mess

2010-02-06 12:45

BEARES furniture store has concluded that one of its clients,

Rebecca Mthembu, was incorrectly billed ­after she was issued with a garnishee

order while still making ­payments on her account, which was in arrears.

This follows Hotline’s inquiry ­into claims that Mthembu of

­Mndeni, Soweto, lost a total of R5?100 as a result of the error.

“I am grateful for the assistance. I defaulted on my account but I

made arrangements with the store to make further payments. I kept my promise but

the store went ahead and obtained a court order,” she said.

Two years ago, Mthembu bought a dining room suite and a bed and

base set from Beares’s Carlton Centre branch. The total cost of the hire

purchase sale was R19?000 and she agreed to make monthly repayments of

R810.

But Mthembu missed a few ­payments.

In June last year, a representative from debt collectors

representing Beares contacted her and advised her about the arrears on her

­account. At the time she owed.

R10 120 and the parties agreed that Mthembu

would continue with her monthly instalments of R810.

The representative also warned Mthembu that she would be issued

with a garnishee order if she failed to make the repayments as ­promised.

Mthembu made the payments over the counter at Beares but six months

later, she learnt that a garnishee order had been issued against her. The order

was for R10 120, which meant that the R5?100 she paid the store over six

months had not been considered.

Mthembu lodged a complaint with the store but was advised to take

the matter up with the debt ­collectors. “I spent the past two months hopping

from one office to the other. Clearly the debt collector misrepresented

himself.

“I am glad the store has cleared up this mess,” said Mthembu.

The additional R5?100 she was charged will now be credited ­into

her account.

Tom Dooley of credit services at Ellerines, the parent company of

Beares, has advised Mthembu to pay legal costs of R2?363 after which the

garnishee order would be ­cancelled.

Mthembu has accepted the terms.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Comments have been closed for this article.

Inside News24

 
/Sport
Traffic Alerts
Traffic
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.