SA Social Security Agency suspends grant review process

2013-12-19 11:58

A review process where beneficiaries of social grants have to present themselves at particular contact points has been suspended across the country, says the SA Social Security Agency (Sassa).

“We are requesting all beneficiaries who received letters from Sassa asking them to review their social grants to ignore the notices,” said Sassa Western Cape spokesperson Shivani Wahab.

“No social grants will be cancelled.”

Wahab said there had been confusion between a previous re-registration project completed in October and the social grant review process.

The re-registration project aimed to provide each beneficiary with a debit card to collect monthly payments. However, the review process was to establish if people were still eligible for a social grant.

Wahab said that some beneficiaries subsequently received letters telling them they needed to come in for a review within 90 days – or that the grants would be suspended.

“This resulted in large numbers of beneficiaries accessing our offices and service points ... due to challenges with staff capacity, we were unable to assist everybody which, in turn, led to unacceptable service levels,” she said.

“Based on this, a decision was taken to suspend the social grant review process.”

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Comments have been closed for this article.

Inside News24

 
/News

Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.