Ticket sales take off with hassles

2010-04-15 13:53

Soccer lovers hoping to buy 2010 Fifa Soccer World Cup tickets from

the First National Bank (FNB) branch at Maponya Mall in Soweto may be in for the

long haul.

People waiting outside the bank this morning were told that the

system was off-line, but a source in the bank, who refused to be named, said the

system was not down – it was very slow.

Junior Motau, who had been waiting for the bank to open since 6am,

said that FNB should perhaps not have been given the contract to sell tickets

because “clearly they’re not coping”.

Apparently banking staff explained the situation to some of those

who were waiting to buy tickets, but not to everyone.

People at Maponya Mall can choose to buy tickets from the FNB

branch or the FIFA ticketing centre.

The system at the ticketing centre in the mall was also very slow.

Queues were even longer there than at FNB. People were visibly irritated.

While staff at the FNB branch in Maponya Mall declined to talk to

City Press, Vicki Trehaeven, head of FNB 2010

Marketing Communication, said the delays were not an FNB problem but rather a

FIFA Ticket Centre problem.

“Our ticketing system at FNB is integrated with the FIFA ticketing

centre so if the ticketing centres are slow, so are we. If the ticketing

centre’s system is down, so is ours,” said Trehaeven.

No one from Match Tickets was prepared to speak to our

reporter.


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