Tired of potholes? Snap it, send it and we’ll fix it, Joburg roads agency promises

2014-04-24 15:41

There is hope for Joburg residents who are fed-up with traffic delays in the land of broken robots.

The Joburg Roads Agency is getting ready to launch a mobile app called Find & Fix, which will allow residents of the city to report road infrastructure issues.

Skhumbuzo Macozoma, the agency’s managing director, has hailed the app as the first of its kind in the Middle East, Asia and Africa.

He told reporters – gathered at the agency’s Sauer Street offices in Joburg to hear updates on remedial work done on road infrastructure damaged by recent heavy rains in the area – that the agency usually did not know about potholes or other issues with infrastructure because these were not reported to the agency.

Issues that were reported were often not dealt with on time because agency staff would have to drive around trying to find the exact location. There were also issues with duplicated reports.

The agency hit on the idea of the app, which will use cameras and GPS functionality to allow Joburg residents to “snap it, send it, [and] we’ll fix it”.

“[It is] another African first for Joburg,” said Macozoma. “The Find & Fix app will assist the public to report potholes, faulty traffic signals, storm water drains, manhole covers, and other infrastructure issues related to the [agency].”

A beta version of the app will be available for testing to Windows Mobile users from tomorrow, with Android and iOS from May 2 and 9 respectively.

Krushen Pillay, the agency’s information and communications technology manager, said the official launch of the app would take place on the Windows Mobile smartphone platform on May 14. The Android and iOS platforms would follow on May 16 and 11 respectively. The app would be free for all platforms.

He told City Press after the briefing that internal tests of the app – which Macozoma said had been going on for the past three or four months – had proven successful on Windows Mobile, and the other two platforms were still being tested but appeared stable.

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