Vodacom fixes phone number leaking bug

2014-10-31 15:18

Vodacom has reversed a software glitch that led to some subscribers’ phone numbers being leaked.

The mobile network recently ran a software update to increase security on certain opt-in services and facilities allowing customers to charge purchases to their phone bill, spokesperson Richard Boorman said today.

“In these specific instances, we provide the cellphone number to the app store or service provider in order that the service can be charged.

“A bug has been identified in this update which means that in some cases the cellphone number and handset unique identifier number were sporadically visible to other websites.”

When Vodacom became aware of the problem it reversed the software update and was now developing a solution.

“We take customer privacy issues extremely seriously and are putting together a comprehensive response to ensure that there is not a recurrence of this incident,” Boorman said.

“I can categorically state that Vodacom does not sell customer information to third parties and at no point do we disclose personal information such as customer names, billing information or anything else along these lines.”

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24


Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.