Blowing the whistle for Msunduzi

2014-08-11 00:00

Advice from Special Investigation

Unit, KZN regional manager David Walker,

at the launch of Msunduzi’s

whistleblowing hotline:

“Beware you are also raising the public’s expectations. Listen, review and act promptly. A hotline is only as good as the people who operate the system. If there is no prompt action it can quickly degenerate to a coldline.”


THE number for Msunduzi Municipality’s whistleblowing hotline is 080 100 0545.

The service is free and anonymous tips on fraud, corruption, theft, bribery and unethical behaviour can also be e-mailed to There is free fax on 080 000 7788 and free post to KZN 138, Umhlanga Rocks, 4320. The website can be used too. The service is independent of the municipality to boost confidence in the confidentiality of the line.

How the hotline works:

• Anyone can contact the hotline and you are not required to give your name;

• Trained operators respond to all international and local calls in English 24 hours a day, and;

•The information is then “sanitised”, so that when the tip-off report is fed back to senior management at the municipality, there is no trace of who made the call.

What you can report to the hotline:

• Any wrong doing (theft, fraud, falsifying of medical notes and so on);

• Theft of municipal time;

• Theft of stock;

• Theft of fuel;

• Unauthorised removal of municipal property;

• Abuse or damage to municipal property;

• Bribery and corruption;

• The unauthorised divulgence of confidential municipal information, and;

• The abuse of municipal vehicles, driving with unauthorised passengers and goods.

Checklist before your call:

• Names of people involved;

• How many people are involved?;

• Date and time of the incident or theft;

• Do you have any proof?;

• Does this happen regularly?;

• Where did the incident take place?;

• Is there money involved?; and

• Were there any witnesses?

• Deputy provincial commissioner

Major-General Mjabuliswa Ngcobo

pledged the support of the South African Police Service in assisting the

municipality’s fight against corruption.

“The introduction of a whistleblowing hotline

at local government level is groundbreaking.”

• Representative of the auditor-general’s office Phakamile Stemper said:

“I want to assure communities that if there is a whistleblowing system, our office looks at reports coming through the system and checks what is being done. We look at the effectiveness of

the system.”

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