Christmas gift swop: shoppers find there’s a future for presents imperfect

2010-12-28 00:00

UNHAPPY with that fluffy pink toilet seat cover your mother-in-law gave you? Unable to face the flashy tie your aged aunt picked out?

Now is the time to do something about those gifts that made you smile through gritted teeth.

The post-Christmas period can be just as busy for retailers as the pre-Christmas rush. Although less formalised than in other countries, this is the “exchanges and returns” season, when consumers take back unwanted or unsuitable gifts.

Poobie Naidoo, owner of Poobie Naidoo’s Sports Warehouse, said: “People bought the necessities this Christmas; they did not go overboard. We have had some exchanges of shoes that were the wrong size, like cross trainers and running shoes.”

A spokesperson for a Liberty Midlands Mall retailer said: “Toys are the main item being returned and changed, particularly on Boxing Day, when our customer service department was very busy.”

A mall department store reported that customers were mostly changing clothing or taking gift vouchers in exchange for it.

A third mall retailer said they were not experiencing “out of the ordinary” gift returns, but she expected to be much busier in the week ahead when people return to work.

Several stores approached said they are not authorised to comment and their head offices are closed for the public holiday.

A survey of The Witness newsroom didn’t turn up any gift disasters — only a few near misses: a “hideous” car seat cushion, a drill and matching tool set all in pink, a car-cleaning set and a frying pan.

There is a simple answer to avoiding sad-looking socks, stale chocolates and endless bottles of wine you won’t drink: write a Christmas list and let everyone know what’s on it, including price ranges of different items.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Comments have been closed for this article.

Inside News24

 
/News

Book flights

Compare, Book, Fly

Traffic Alerts
Traffic
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.