Go-slow woes at Mkondeni

2014-04-16 00:00

That’s the reason administrative staff at the Mkondeni vehicle licensing testing centre have given for their go-slow there.

And once again the public have complained of being inconvenienced at the facility.

A staff member who did not want to be named said, “We have been promised that new people will come and fill the vacant posts. We end up working long hours and there’s too much work for us.”

Sanele Dlamini, who travelled from Richmond to Pietermaritzburg to book for his learner’s, had to go home disappointed, without a date for his test.

One woman who came to renew her driver’s licence said she had gone there on Monday and the lines had been very long, as only a few people were allowed inside. “They did not tell us what was happening. I live around Pietermaritzburg but I work overseas so I have to make sure this gets sorted out before I leave South Africa for Saudi Arabia on May 6. They should have told us yesterday that they would be on strike today and that we shouldn’t come. If they are short staffed they should take 10 people at a time, or something.”

Other frustrated members of the public agreed. Sindi Zulu from Sweetwaters said, “We come to the testing grounds and get no help but we pay for transport to travel here. I don’t know what I will say to my boss now when I ask to come here again as I have been here three times already,” said Zulu.

Gugu Ngubane from Caluza asked why the problems there had not been published in newspapers to give people warning that the centre was not open to prevent the chaos.

A driver who did not want to be named, said he had lost his licence and was thinking of rather going to Mooi River.

A notice on the building yesterday read, “Apologies. Due to operational challenges we are operating at reduced capacity. We apologise for any inconvenience and delays.”

Department of Transport spokesperson Nathi Sukazi denied that there was a go-slow, admitting only that they are short staffed in the administrative section of the centre. He said they are restructuring and operations will be back to normal in a week’s time.

• mlondi.radebe@witness.co.za

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