Ixopo call centre’s doors shut

2008-12-08 00:00

The doors of the multi-million- rand Ixopo call centre that opened two months ago as a job creation exercise were closed yesterday and the building appeared empty, with a lone security guard posted at the front.

This gave rise to speculation in the town that the centre has been shut down permanently.

Recently, 100 of the 110 employees were told to leave as the company had no money to pay them because clients were not settling their bills.

The CEO of the Broader Equity Call Centre, Ashton Hoorzuk, denied the centre has ceased operations, saying the doors may be closed, but they are still trading.

He said his company is taking time during the current lull in business for call centres to reassess its long-term plans. He dismissed as sour grapes emloyees’ allegations that he managed the call centre badly .

The Witness was yesterday inundated by calls from family members and friends of staff who lost their jobs at the call centre, saying they face a penniless Christmas and a bleak future.

A woman said her daughter had left a secure job, lured by promises of better pay. “I was suspicious that the promises made were too good to be true. I warned her not to leave and she did not listen to me. Today she is totally distraught and does not know how she is going to face the future.”

She added that she expected better treatment of workers from a Black Economic Empowerment (BEE) company.

Broader Equity Call Centre is described as being a 100% black-owned venture.

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