Mall’s taxi problem solved

2013-08-06 00:00

THE absence of easily accessible taxi transport at the Greater Edendale Mall (GEM) will soon be a thing of the past.

Five taxi associations around the mall and the mall’s management have signed an agreement that will facilitate the use of the taxi rank located at the mall. Taxi associations involved are the Ashdown, Caluza, Dambuza, Edendale and Imbali 3 & J bodies.

GEM said it has started work on a multi-million-rand taxi rank that will include commuter toilets, taxi offices and hawker stations in the basement facing Selby Msimang Road.

In a statement, mall management said since 2012 they had received many complaints from residents and tenants saying they were not able to access the mall by taxi despite the provision of a taxi rank.

Following months of negotiations, an agreement has been signed that will facilitate and govern the operation of the rank.

The agreement will see a reduction of the commuter fare between each association’s “home” and the mall — from R10 to R8 per trip — and weekly meetings will be held to deal with any grievances, concerns or complaints.

“The mall itself has increased security in the rank through the provision of guards that are permanently stationed there, and each association has also appointed a taxi marshall who will be on duty seven days a week to guide commuters,” said the statement.

Lucas Sithole, spokesperson for the Caluza taxi association, said the agreement also means taxis won’t create any unnecessary disturbance.

“What has been happening until now is that the taxis would drive around hooting inside the mall [grounds], disturbing the shoppers. We have put a stop on that.

“The taxis will now be at their rank and all those travelling to their destinations will have to walk to the rank.”

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