Maybe carrier pigeons will get to the council quicker

2013-08-19 00:00

THIS week I have a gripe of my own; one that I have been trying to sort out for several days without much luck. My e-mails are taking up to two days to reach the municipality and, quite frankly, I’m considering resorting to carrier pigeons. This delay is creating serious problems for this column as queries are sent off and float in the ether for a day or two before landing in the recipient’s inbox. This then means a further delay of several days before receiving a response and being able to follow up on a query. Each time I send off an

e-mail to the municipality, I get an automatically generated note several hours later, from our systems administrator, saying: “This message has been delayed. We will try in the next 67 hours to re-send the message”.

I have sent several e-mails to Msunduzi, with no response so far.

Fortunately, I have a new champion in Madeleine Plaatjies-Jackson, manager in the municipal manager’s office, who is helping me get to the heart of the problem.

So readers, bear with me until this is resolved. For now, both you and I remain up in the air.

Still a

shining light

THE Msunduzi electricity department’s star still shines brightly. There was a report in this column last week of problems experienced by residents Carol Walsh and Jabu Mabaso, who were victims of shoddy electricity work. An ecstatic Walsh, who was left sitting with a problem for more than a year, phoned to say a big thank you. Her problem was that her neighbour’s electricity was connected to hers, with a thick exposed power cable running across her land. It was finally sorted out last week. Walsh said the big problem was in her neighbour’s house — the previous occupant had damaged the electricity infrastructure while stealing electricity. She said the team worked for over a day to sort out the problem on her side.

Mabaso has not been as fortunate. Someone from the electricity department arrived to survey the trench dug and cable exposed in her yard. They were supposed to return, but haven’t yet.

My e-mail to the electricity department’s ever-helpful Simphiwe Mchunu to find out what was going on, is still waiting to be delivered.

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