Medscheme turns to web authorisations

2008-03-15 00:00

Members of medical aids administered by Medscheme can rest easy — all claims and authorisations are being processed electronically on the web, despite the strike by a section of Medscheme’s staff since Monday.

Private hospitals and medical centres around Pietermaritzburg all say that disruption has been minimal. One surgeon’s office delayed two operations after staff were unable to get telephonic authorisation from Medscheme on Wednesday.

However, Midlands Medical Centre manager, Malcolm Beech, said that Medscheme has set up a special website on which hospitals and medical professionals can obtain authorisation for treatment. “It has been working well,” said Beech.

Pietermaritzburg Medi-Clinic spokeswoman Roshni Bikram said that although authorisations are taking a little longer to process, no operations have so far been cancelled.

Medscheme administers a number of medical aid schemes, including Liberty, FedHealth, Bonitas, SABC and Barloworld.

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