New Consumer Act seminar

2011-01-07 00:00

THE Consumer Protection Act will fundamentally change the way business is done in South Africa.

It requires businesses to transform the way in which they interact with consumers and to ensure that all their dealings with consumers are fair, reasonable and honest.

The Witness invites you to a two-hour overview of the main implications of the act and what you need to know to get ready for it when it comes into force on April 1.

The author of the fast-selling Consumer Protection Act Made Easy, advocate Neville Melville, will explain in a seminar how the act affects business up and down the supply chain and internally, from purchasing to marketing and delivery. Very few areas of business will be left untouched. Fines up to 10% of your annual turnover can be imposed for non-compliance.

Some of the topics that will be addressed in the seminar include the act’s provisions on the following: liability for defective goods, implied warranties, over-selling and over-booking, auction sales, marketing and promotional competitions, direct sales and the distribution of advertising sales messages, to name a few.

Are you ready? Book now for The Witness seminar, to be held on Thursday, January 13, at the Golden Horse Conference Centre from 9.30 to 11.30 am.

Admission is R100pp, which includes tea or coffee, and seats can be reserved by phoning Yerusha at 033 355 1110.

Payment by EFT is required to confirm a booking.

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