Recycling issues

2008-08-15 00:00

Sick of those plastic bags that never biodegrade? There is an alternative. Green Home is a company specialising in environmentally friendly packaging. They can be contacted at www.greenhome.co.za or info@greenhome.co.za and telephone 021 671 6033.

We asked Go Green Recycling how business is going and received the following reply.

Hi there, Cathy,

Wish I could tell you that recycling pays, but unfortunately at this stage the business is costing me money. Thank goodness for my sponsor, my hubby. But I’m still very optimistic about the business and hope to grow it – I have had my biggest response from the Hilton area and the word is spreading fast.

As far as I’m concerned, every single one of us has a social responsibility to reduce, reuse and recycle. Recycling in the home is the easiest option – we all have to do our share in reducing our carbon footprint.

Regards,

Karen Barnes

Go Green Recycling Collection Service, Telephone: 073 114 8960 or Fax: 033 330 3967

•••

A reader asks whether retailers are allowed to charge more than the advertised price for airtime. She had paid R13 for R12 airtime at a shop. We asked Vodacom and received the following response.

Dear Cathy Thompson,

Thank you for your e-mail communication to Vodacom. Kindly be advised that the prices that Vodacom advertises are the recommended retail prices, meaning that retailers can sell airtime and other Vodacom products for more or less than the recommended price.

Should you have any further queries, please contact us via e-mail at customercare@vodacom.co.za

Warm Regards

Matsiliso Dintsa

The issue is that many smaller outlets will charge more to make a profit, and consumers often find themselves forced to buy at a higher price. If larger outlets are getting a discount from service providers, they do not need to add to the costs.

The solution is to buy from outlets sticking to the advertised prices.

A Saturday afternoon screening of The Dark Knight at Ster Kinekor Junction in Scottsville was plagued with technical problems, and cinema-goers arrived to find the movie already running.

Manager Yaseen Shabally gained some customer loyalty by explaining to the audience what the problem was and handing out some free tickets.

The Advertising Standards Authority (ASA) ordered Steers to withdraw a recent television advert after almost 200 consumer complaints about its advert, which was seen to be objectifying women and being offensive.

The television screen is divided into two halves, women are shown on the left and a burger on the right. A cursor points at the women’s legs, breasts and bottoms, then switches to highlight the burger.

“The advertising code states that gender stereotyping or negative gender portrayal is not permitted unless reasonable and justifiable in an open and democratic society, and also defines gender stereotyping as advertising that portrays a person or persons of a gender in a manner that exploits, objectifies or demeans” (www.marketingweb.co.za).

Offended by sexist advertising? Complain to the Advertising Standards Authority at www.asasa.co.za, or e-mail ASA at info@asasa.org.za, phone 011 781 2006 or fax at 011 781 1616

If you have a consumer problem, first put it in writing to the business concerned and if its response leaves you unsatisfied, then e-mail a letter to consumer@witness.co.za or fax 0866 135326.

If you have a consumer problem and you have complained to the business concerned without resolution, then please contact consumer@witness.co.za, or 083 292 5934, fax 033 355 1319

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