Rowan Sewchurran and Tegan Johnson

2011-07-21 00:00

CONTROVERSIAL bus company Roadlink has undertaken a complete make-over in a bid to restore faith in its service.

The fleet that has become synonymous with carnage on the roads, especially over the past five years, has decided to methodically remove its buses and replace them with “new and improved ones”, according to marketing manager Daniella Ebenezer.

“The first five buses have been launched in KwaZulu-Natal and by February next year we would have replaced all 50 of our fleet.

“The fresh green colour symbolises a new direction for SA Roadlink, which is significant for the major developments that have taken place both internally and externally,” she said.

Roadlink has also changed middle and lower management and “brought on board a dynamic new team to transform the company from the inside out.”

“We realise that there has been much negativity in the media and this is our way of reassuring the public,” Ebenezer said.

The company has repeatedly been in the spotlight for reckless driving, unroadworthy vehicles among other charges.

The Witness reported nearly 80 deaths and hundreds injured since 2006.

Ebenezer said drivers are being re-trained by Scania, a heavyweight in the transport industry, which is supplying the new fleet.

“Tracking devices are also being installed in order to monitor driving speeds, and the company has beefed up its customer service with a 24-hour care line offering round-the-clock assistance.”

KZN department of transport spokesperson Kwanele Ncalane commended the move by Roadlink.

“Such an action is definitely a step in the right direction.

“Last year our MEC for Transport, Willies Mchunu, met with all long-distance companies and warned them that if there is a need to change their fleet it must be done,” said Ncalane.

He added that all transport services will be monitored very closely and any shortcomings will be dealt with severely since people’s lives are at stake.

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