Scuffle in shop over poo in fridge

2014-11-27 00:00

A VISIT to a city supermarket to get frozen vegetables at bargain prices turned sour for a shopper after she found cat faeces in the freezer and was allegedly assaulted when she reported this.

A security guard will appear in court today on assault charges in connection with the incident.

Enraged SuperSave customer Sibongiseni Mthembu alleged she was assaulted by a Magma security guard at the store.

According to police spokesperson Colonel Jay Naicker, a 37-year-old security guard was arrested after a case of assault was opened. He was released on a warning.

Mthembu and her sister-in-law Noxolo Mculwane had visited the store on Retief Street to shop yesterday.

“There was a special on frozen mixed vegetables at the store and when I grabbed one of the packets, I saw faeces on top of the packet. I reported this to one of the staff and asked to have the faeces removed, but they refused to do so,” alleged Mculwane.

Mthembu said she complained to management and took a picture of the poo, which angered the security guard who wanted to confiscate her phone before allegedly laying his hands on her face.

“It’s 16 Days of Activism for No Violence Against Women and Children. I won’t rest until justice is served,” she said.

The security guard refused to talk to The Witness at the store, but the reporter heard him tell police that Mthembu would have been hospitalised if he had laid his hands on her because he has big hands.

Magma security refused to comment, only saying Mthembu was not assaulted.

SuperSave owner Abu Khatib said the store is busy with alterations and their doors are always open, allowing cats to make their way into the store, but the problem will be dealt with.

In a statement faxed to The Witness later, the store said a complaint about animal droppings and the abusive manner of a security guard were being investigated.

“Without wishing to pre-empt the outcome of the investigation, we wish to apologise to the complainant that her shopping experience was not consistent with the generally high levels of customer satisfaction at our store.”

They said they strived to maintain the highest standards in customer service and in cleanliness and hygiene standards.

The store noted “with concern the growth in the feral cat population in the city’s CBD” and said they would raise their concerns with the city’s health authorities.

They added their security was outsourced.

• siso.naile@witness.co.za

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