Shocked PMB pensioners blast Sanral for incorrect e-toll bills

2014-10-22 00:00

TWO Pietermaritzburg pensioners have slated the South African National Roads Agency Limited (Sanral) for incompetence after incorrectly receiving e-toll bills on Monday.

Previously The Witness reported that Beauty Sekete of Westgate was startled when she was slapped with a hefty R7 200 e-toll bill in August, but she has no car. This week she received another bill for R459 more, bringing the total Sanral is claiming from her to R7 659.

A picture of the offending vehicle is attached to the account, but the number plate cannot be seen.

Riki Nel of Hilton had a similar experience. She received a R70 bill, reduced to R5 with a rebate of R65.

The bill says Nel passed e-toll gantries in August and September, but the 70-year-old pensioner says her vehicle has not been outside KZN in a decade.

On querying the bill, she was told to send an e-mail providing her details, which she did.

“It was not a big shock because the amount was small. I have not been to Gauteng for 10 years and the bill surprised me,” said Nel.

Attached to the bill are pictures of a double-cab bakkie, but she said she drives a Mercedez-Benz hatch-back. The number plate cannot be discerned from the pictures, but Nel’s identity number is reflected on the statement.

“I don’t support the e-tolling system and I believe it is unfair to motorists in that province [Gauteng],” said Nel.

Yesterday The Witness reported that Isaac Premananthan of Bisley received an e-toll bill of nearly R3 000 despite his car not leaving the province.

Sanral’s Nicole Wood said that cloned number plates and vehicle owners not updating their registration details resulted in motorists outside Gauteng being incorrectly billed.


Join the conversation! encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions. publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Inside News24


Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.