Shopper sees red over bloody wors

2012-11-09 00:00

A CUSTOMER shopping at Pick n Pay in Shelly Beach was shocked to receive boerewors from the butchery with human blood on it.

The meat was tainted with blood after an assistant butcher cut her finger while preparing it for customer Denise Freeman of Uvongo.

The supermarket has apologised to Freeman and promised to enforce a stricter hygiene policy for staff.

Freeman ordered R150 of wors and was first put off because none of the butchery staff were wearing gloves.

While cutting the wors to size, the assistant sliced her finger.

Freeman said she saw her reaction and pretended not to notice.

“I thought she would stop immediately but she didn’t. She kept wiping off the blood with another finger and continued packing my meat. I was now raving mad.”

Freeman said she asked the assistant if her finger was okay.

“She simply replied that it would be okay.”

Freeman immediately took the meat to the manager on duty and explained what had happened, only to be told butchery staff did not have to wear gloves.

“I then contacted the general manager who apologised and said he would look into the matter.”

Despite the apology, she said, it was still “totally unacceptable”.

The business unit manager of the butchery, Ian Crook, repeated the apology “unreservedly”.

He said the store had a “stringent policy” in place when it came to health and safety.

“In this case the correct protocol would have been for the staff member to immediately dispose of the product away from the butchery area, to follow Pick n Pay’s plaster policy, which includes having the cut bandaged with a bright blue plaster and the dressing covered with a disposable glove or finger guard,” said Crook.

“Once again, although the Shelly Beach store has apologised to Mrs Freeman, we extend our most sincere apologies to her.”

The matter was being dealt with internally in terms of discipline and corrective action, he added.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Comments have been closed for this article.

Inside News24

 
/News

Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.