Water bill leaps after

2011-05-13 00:00

IS the area around your water meter overgrown, or is the water meter inaccessible? If so, you may find yourself paying for it later.

From a water bill of less than R1 000 a month, Nomdumiso Mhlongo is now facing a demand for R8 000 from the municipality.

When she visited the water and sewage complaints department, she discovered that the water meter at her home in Pelham had not been read since October last year. This was apparently because it was overgrown with grass and covered with mud.

Without the correct reading, the municipality issued her a bill based on an estimate. When they did manage to read the meter, it turned out that the estimate had been way off and Mhlongo is now responsible for the difference.

“I am angry. I budgeted according to their estimates,” said Mhlongo. She added that she would have been more than happy to have her gardener clean around the water meter if she had been aware of the problem.

Municipal spokesperson Brian Zuma, says, “It is common practice that the area outside the fence is maintained by the owner of the residence, and the meter is normally within that area.”

“If [Mhlongo] is found to have been billed correctly, she can approach the municipality to make payment arrangements. If the fault is on our side, it will be rectified,” Zuma added.

The complaints department recommended to Mhlongo that in future she read her own meter, and bring in the reading each month.

Join the conversation!

24.com encourages commentary submitted via MyNews24. Contributions of 200 words or more will be considered for publication.

We reserve editorial discretion to decide what will be published.
Read our comments policy for guidelines on contributions.

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Comments have been closed for this article.

Inside News24

 
/News

Book flights

Compare, Book, Fly

Traffic Alerts
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.