‘Witness’ steps in after municipality fails to fix blocked sewer

2013-02-04 00:00

DESPITE numerous complaints and even getting a reference number for his complaint about a blocked sewer pipe in Railway Street, business owner Eddie Walsh was tearing his hair out as the municipality failed to fix the problem. In the meanwhile, raw sewage was flowing into his premises.

Back at City Hall, the bosses in the water section were blissfully unaware of his frustrations. They had a worksheet in front of them with a tick against the Railway Street job, indicating that it had been fixed.

The Witness contacted Brenden Sivparsad, process manager for water and sanitation, who couldn’t believe that the problem wasn’t sorted out.

“I have a worksheet in front of me which says the job has been done,” he said. An obliging Sivparsad said he would go out and investigate. He did, and a short while later the problem had been fixed.

It turned out that the workmen who had gone out to investigate encountered another problem in the vicinity and fixed that, assuming that was the source of the complaint.

A grateful Walsh thanked The Witness and Sivparsad for stepping out of his office to check. He said the problem had been going on since last Thursday and had reached a point where raw sewage on his premises was chasing his customers away.

Bernd Wellman e-mailed The Witness about an open sewage spill located in the forest just off Craigie Drive. “I have phoned the municipality, sent faxes and e-mails, but nothing gets done. It’s been like this for months,” he said.

Wellman was concerned that the sewage poured directly into a stream that runs through the whole of Montrose and passes the Cascades shopping centre.

He said the problem was fixed three days after he e-mailed this newspaper.

The Witness informed Msunduzi municipal spokesperson Brian Zuma, who immediately alerted the Water and Sanitation Department.

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