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Chris Moerdyk

Confed Cup unmarketable?

2009-06-15 08:59

While local football organisers have been singularly stupid and more than just a touch arrogant in handling the issue of marketing the Confederations Cup, when you look at it logically the event is probably unmarketable anyway.

I mean, just what do the critics mean when they say it hasn't been marketed? I get the impression that what most of them wanted to see was banners, flags and billboards all over the place - at airports, in main streets and shopping centres.

The point I want to make is would that have helped sell more tickets? Would that have attracted more TV viewers?  In a nutshell, is hype on its own enough to do a marketing job?

And the answer is definitely no.

Like any product, a sporting event has to have certain essentials before it can be marketed.

It has to be relevant. It has to be desirable. And most of all it has to be affordable.

What made the recent IPL such a success? Certainly not a lot of marketing hype before it started. In fact, there was hardly any. However, the IPL was relevant in terms of cricket lovers being able to go and see some of the world's top players in action. It was also affordable.

Sure, the Confed Cup will see some of the world's top players in action. But, it is chickenfeed compared with a lot of the world's great football contests and with what's coming up in less than a year. And from what I am told about ticket prices, it is hardly affordable.

So, no amount of hype, marketing, pizzazz, billboards, flags and posters would really have done much to entice more interest than is already there.

And given that the objective of marketing is create and raise awareness of a product or service, I would suggest that anyone who was even vaguely interested in football knew darn well that the Confed Cup was coming.

Captive audience

Frankly, the only possible reason for making a massive marketing effort for the Confed Cup would have been to promote South Africa as a tourism and investment destination. But then, would this have been an efficient investment?

Probably not, given that the big publicity that this country will receive will be during the global TV broadcasts of this event and the 2010 World Cup when the country will be showcased.

That in my opinion, will be the most important part of the overall marketing effort because there will be a captive audience of billions.

Frankly, I'm not convinced that the Confed Cup is that marketable. Let's face it, the whole concept was created purely as an almost token dress rehearsal for World Cups. Marketing a sports event is damn difficult and sometime utterly pointless when the product isn't right.

Take the British and Irish Lions Tour of South Africa. When they played against the Sharks last Wednesday, the stadium was practically empty. No amount of marketing would have made it any fuller. Why? Because with no Springboks in the Sharks team, the Lions were effectively playing against a very second rate team which they predictably thrashed.

Which meant that the product in that case, just wasn't relevant. It was a bit of a farce and the rugby public realised that before the game even started and just stayed away. No amount of marketing would have changed anything.

Send your comments to Chris

Disclaimer: News24 encourages freedom of speech and the expression of diverse views. The views of columnists published on News24 are therefore their own and do not necessarily represent the views of News24.

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Deepesh Gopal 6/15/2009 9:27:51 AM
This article is poorly reserached and the views of this "journalist" are absurd in the best case scenario. He obviously has never been to an actual soccer game nor is he a fan. Football fans support the game and especially during a pre-world cup year when there is no winter soccer tournament. This article is purely for the benefit of filling in the spaces on a day when most of the workforce is on leave after an awesome opening ceremony and first game.

Del-Celtern 6/15/2009 9:37:05 AM
Confed is a huge event, champions of champions. There is more flair and goals than any soccer event. Out of more than 26 million population of South Africa only i think less than ten tickets booths were put in place. And guess what! Only in four cities.
Now, is the organising team saying that only citizens around those stadiums are or can buy tickets and fill the stadiums? Forget the internet, fax, FnB system bcoz it is crap it didn’t and doesn’t work.
I am disappointed bcoz i love soccer and would have loved to experience confed live without having have to drive 360km to get a ticket.
Shame on you the organising team you disgust me.

Reza 6/15/2009 9:42:49 AM
i am avid follower of your articles. Do you have a book that you have written on the basic marketing of products and services? Thanks Chris, yet another brilliant insight into the crazy world of media and advertising.

Sherminator 6/15/2009 9:49:55 AM
Are you serious? the IPL was well marketed. Please talk about something you have knowledge on you dinosaur.

George 6/15/2009 9:52:23 AM
Chris, while I usually look forward to, and enjoy your articles, I think you've got it wrong with this one. The Confed Cup is huge, and placed in the hands of a decent marketing company would have been far more popular. The lack of interest is simply a result of typically poor management.

Elli 6/15/2009 9:56:05 AM
Chris Moerdyk...never has a journalist been so aptly named.

The confederations cup was the perfect opportunity to really have a properly simulated world cup event. If they'd marketed it correctly, dropped ticket prices to virtually zero and got as close to the crowd numbers we'd have in the world cup next year, we would properly be able to gauge what needed improvement.

As has been pointed out, there is no other football on the go other than this, so to say there's no interest is ridiculous.

Moer...

Nokka 6/15/2009 9:59:26 AM
I think you're spot on with the Confed Cup being a non event, and therefor - by knowing this - the public will stay away.
But I also think that a bit of marketing would've created more awareness amongst the general public, and also more of a vibe. I don't think one can go into a big event like this with the general lack of marketing.

theDriver 6/15/2009 10:05:06 AM
have to agree that the whole article was poorly researched, you can tell when the writer writes, "And from what I am told...". There is only one way to market such events and that is to make the home team more attractable by playing entertaining soccer and winning matches but sadly that is not the case with our team hence the lack of interest.

SIHLE 6/15/2009 10:21:55 AM
chris I must say I agree with you on the issue of marketing the event. the loc could not do anything more than what they did to create the awareness

Baile 6/15/2009 10:32:11 AM
I honestly think this guy is out of his mind. He goes on and on saying nothing. This article should have been one line. You cant market the Cobnfed cup. Not that I agree with this guy, who is possibly not going to any game, but I think He is living in the past.

Phinah 6/15/2009 10:41:22 AM
With due respect, I beg to differ with you. There was absolutely no marketing for this COn Cup and as an after thought there was marketing: Players holding SAFA at ransom?. You see: When u market a product, you need to know the exact price, venue of the product, the target market, etc. We all know that the price of tickets mentioned are actually more than the money a person will pay. 1. How do u expect me to buy a ticket when I dont actually know the venue of the match? Lets leave Eurocentric things to the European 2. Whats up with applying for a ticket at a bank nogal? How many soccer supporters actually have bank accounts never mind access to internet? Had they sold the tickets at shoprite/ Pick n Pay etc they would have sold far more tickets

wesley 6/15/2009 11:06:46 AM
The confed cup has never been a big attraction. Its not suppose to be. It is a tournament to test the capabilities of the host before the big one.

Costa 6/15/2009 11:08:35 AM
Um hello people.......
The european champions destoyed the oceanic champions last night, to and empty stadium.
The author of this article is correct.

HORACE 6/15/2009 11:11:48 AM
Sherminator, who was behind the IPL as a whole THINK THINK

Shrek 6/15/2009 11:11:50 AM
The IPL was a success 'cos of the marketing and hype created. The Confed Cup does not come close to that type of marketing. Also there was no excitement/hype leading up to the weekend, and in particular to SA's game. Perhaps the problem is the local soccer (PSL) is not properly marketed, like the Super 14, IPL, etc, etc

HORACE 6/15/2009 11:14:34 AM
By the way did Banana Banana qualify for the Con Cup or like the world only get in as hosts & at what cost to the poor people in SA

Phinah 6/15/2009 11:33:55 AM
@ Sherminator: I just hope that your parents are not DINOSAURS, because usually kids relate what they see at home. You are so rude and unrespectful to the human race. Just a word of advice: this is the nicest sentence I can come up with at this moment & I am not a nice person

Tom 6/15/2009 11:36:53 AM
Guys, go to Soccernet.com - a leading soccer website. According to them, 70% of tickets for the Confed Cup have been sold which, as a percentage, is more than any of the eight Confed Cups previously held thus making the South African Confed Cup, in terms of attendance, the most successful yet. The reality is it is never going to be a sold out tournament like the World Cup, but if you compare apples with apples, it will be the most success tournament of its kind yet.

MP 6/15/2009 12:03:30 PM
Ag nee Chris, your imagination in respect of soccer issues is wild. Your article lacks substantiation. You say the Confed cup tickets were not affordable but u don't even know how much they cost. If you ran a survey you'll discover that most people didn't know the price either nor know where to buy them in the first place. I was at the stadium yesterday with a company purchased ticked and will tell u that even now I do not know how much each costs. You need a bit of facts in ur article and not all the thumb sucked theories! It's a bad article!!

Ribie 6/15/2009 12:13:17 PM
i don't think it has anything to do with marketing. The price for the tickets are just too much considering the rate of unemployment in the country & the current economic situation

Sherminator 6/15/2009 12:15:36 PM
@Phinah, is your brain the size of your mouth is that you @#$ speaking. Im commenting on the p;oor acticle. I have been to the IPL and find this drivel offensive. Why dont you teach yourself to read, stupid (sic)

David 6/15/2009 12:16:32 PM
A very poor article. No research and to many objective viewpoints.

Please make sure that you sober up and work harder in the future.

Reggie 6/15/2009 12:17:20 PM
Pinah are you the clown that wrote this article and now defending yourself? ha ha

Graham 6/15/2009 12:19:39 PM
@Pinah what is your real name? chris d@ck?

samsam 6/15/2009 12:20:19 PM
I agree with CHRIS how come a Spanish game have such poor attendance despite playing world class football, I also expected Spanish to fill 60% of stadium. in future SAFA must target successful teams or top ten countries in FIFA ranking for tickets sale. I thought 60% of the stadium must be filled by visitors not SAfricans

king-paul 6/15/2009 12:22:08 PM
i can agree with you on only one thing,that the process of attaining tickets as well as the price was the stumbling block to the success of confed, however this tournament should be one of the easiest event to market. we talking about the tournament that features only the champions across the globe. who would not want see a clash of champions, we should just admit that the event was not properly marketed.

Gazzo 6/15/2009 12:33:17 PM
Having the whole tournament in a relatively small area has also affected ticket sales. I know the PE was scheduled to host games, and lost out because their stadium was behind schedule. But I know plenty of people here in Cape Town who would have gone to see the likes of Spain play (even against minnows like NZ). Newlands could have hosted games, and attendances would have been good - Cape Town consistently produces the best crowds for rugby and cricket internationals, and although the local PSL teams are poorly supported (partially due to nobody knowing where they will play from one week to the next), touring teams always draw massive crowds. But, Newlands isn't hosting and World Cup games, and since this tournament is essentially a practice run for the World Cup, having games there would defeat the object somewhat.

Diski 9-9 6/15/2009 12:37:10 PM
jebus chrisse! how can any1 with an ounce of grey matter comapare IPL/S14 to Confed Cup?. IPL is an event run by individuals to maximise profits and make money while providing entertainment & Confed is a FIFA tournament that has nothing to with profit margins. Please compare apple with apples or in this case bananas with bananas!

SIMA 6/15/2009 12:38:22 PM
IF WE AS SOUTH AFRICANS SHOWED MUCH LOVE AND SUPPORT FOR OUR COUNTRY THINGS WOULD BE MUCH BETTER INSTEAD OF COMPLAINING ABOUT EVERYTHING, JUST SIT BACK AND ENJOY THE GAME!!

Nandipha 6/15/2009 12:39:41 PM
To Chris Moerdyky,shoddy work meneer! Such garbage being spewed on this 24.com site, makes me wonder if there's any editorial integrity left at all on this site for perenial moaners. To Tom, you are about the only one that tries to put facts on table. The Confed Cup is grantingly a warm up to the World Cup and has in the past couple of years been raised in stature as it does feature champions of the different regions. Spain is no.1 in the world right now, not been beaten for the last 32 games or so,so how does that not spell the best of the best that you can get.Brazil,need we say more. Egypt are Africas champions. As to the costs of tickets, again can people read and do a bit of research beafore talking k:&! on here the R70 tickets(only reserved for South African) citizens are sold out! The more expensive catagories are still available but around 10 000 tickets or so. So to all that are jumping on the band Confed wagon,yes looking at you Chris and yr marketing gibberish, get your facts straight first. As to whether enough marketing was done...again note that FIFA doesnt give a huge marketing budget for this event as it relies heavily on partner marketing the event too. So it wasnt enough but for the budget, enough for SAfricans to have bought all the cheap tickets. Having been part of the media contingeny, must say Im disappointed how ill-informed our so-called jpirnalist and general public are...even the so-called literates...embarrassing actually!

Clyde Chetty 6/15/2009 12:56:30 PM
I have to disagree with your article, to say that the IPL was not marketed is completely untrue (remember the TV Ad's and the billboards, and all the radio ad's as well), and the IPL was probably marketed more in 3 weeks than the Confeds Cup has been marketed in the last year. If you are a football fan (which I am), then you will understand that this competition is dubbed "The Tournament of Champions", this competition brings the best teams from there respective continents together, and features some of the best players in the world, if Kaka of Brazil can be used to market Armani, then there should be no excuse for why he (or any of the other stars on show) can't be used to market the Confeds Cup (after all, Football is his day job... not modelling), a competition like this does not need to be marketed to football fans because we would pay thousands to watch these football stars in action anyway, but more billboards and maybe a few amusing advertisements could have gave this event more exposure to thise who don't share a similar passion for the beautiful game. I'm assuming you would know that most sales are created on emotional need justified by logical reasoning...

Jacques 6/15/2009 1:02:12 PM
I think football supporters would rather pay to watch club rather than internation football. Ther reason from my point of view is simple, when international teams play, more often than not the games are billed as friendlies. Other than big cup competitions, like world cups, the diet consists of club football.
I wouldn't pay to go and watch any sports event billed as a friendly....

Johndoe 6/15/2009 1:08:27 PM
Excellent article Chris, dont worry about what Deepesh says, he is clearly out of touch with reality. A good point about relevance. Bafana is not relevant in world soccer, this proven on Sunday. They are not a contender honestly so I am not even watching their games and everyone knows, even Sepp Blatter that the Confed cups means nothing to anybody. The boks and proteas are world beaters and champions and hence get good crowds always. How come there half empty stadiums for PSL mostly? Because no one cares! And it is supposed to be our national sport...Bring on the Lions!

bella 6/15/2009 1:11:56 PM
Where were you when the IPL was on it was the most marketed event, billboards, radio, it was in your face weather you wanted to it to be or not, even if you never support cricket you would know what it is cause it was so well marketed. The fact that you say you can't market a event where you got Cannavaro,kaka,Fabregas,Torres that just very sad. Why is this guy even getting a chance to write a article its obvious he knows nothing about sport,marketing or anything else. Crawl back into your hole.

The Housekeeper 6/15/2009 1:23:35 PM
okay...how many of you writing here have tickets or intend buying tickets??

The HouseKeeper 6/15/2009 1:42:09 PM

After a slow uptake, fans are being lured in by the 'Festival of Champions' with sales of the 640,000 tickets available having reached the 70% mark - thats 448 000 tickets - meaning the tournament is still in line to be the best attended ever!! We need to proud and buy the remaining 192000 tickets and make this the most succesful champions cup ever...
Visit: http://soccernet.espn.go.com/columns/story?id=654216&sec=global&root=global&cc=3888&cc=3888.

Pete 6/15/2009 1:43:04 PM
Then share it with the whole country, you have given JHB region to much to watch and the rest of the country has squat, hence why you have empty stadiums. Share a little with the rest of our country and you may get a better response. The world cup is country wide and your only testing the northern regions, what a shame we soccer loving people down south have to fly and book hotels to watch the game we love, organised by a bunch of plonkers......

Logs 6/15/2009 1:44:52 PM
Please could someone ask FIFA to ban vuvuzelas at soccer stadiums. We pay big money to go to games, can we at least enjoy them without worrying about loss of hearing?

Anonymous 6/15/2009 1:59:48 PM
The confed event was not well advertised I felt embarrassed when I looked at the empty stadium.

Sasa 6/15/2009 2:41:40 PM
I agree with chris. These bunch of Charlies are NOT serious.Chaos reigns supreme... Be it as it may I am worried sick about Saturday.. Credo Mutwa better step up to the plate and make us have an invisible second goal keeper. We are DEAD meat!!!

andile botman 6/15/2009 3:32:12 PM
i dont know what is wrong with you Chris but if u dont knw what to say anymore please take a leave and go to mauritius for heavens sake coz , let me make it clear to you chris the so called "singularly stupid" organinseras have done nothing but a good job ,you obviously don't know what you are talking about for now bury your head in the sand and start digging for stories with sense and convincing content

andile botman 6/15/2009 3:48:08 PM
chris you are horribly out of your mind my friend go and do further research . you know nothing about this

Dave 6/15/2009 3:53:35 PM
The majority of soccer supporters in RSA would not be able to point out Spain or New Zealand on a map. Why would they have the slightest interest in that game. The stadium would have been half empty if the tickets were free.

John 6/15/2009 4:33:43 PM
What is with Rustenburg? Is there any specific reason CT & Durban are being left out. Spain, Italy, Brasil and you want to tell us it is unmarketable. I dont think so!

luke 6/15/2009 5:50:10 PM
The pricing model for the Confed cup was not localised by Fifa, and that is why so many seats are and will be empty. Cheaper tickets would mean more people attending games. The same way that the IPL was sold out because tickets were affordable. Fifa has failed the south African fans. Category 1 tickets for R1000? That is not feasible in this country.

Al 6/15/2009 6:27:24 PM
@ Elli and Phinah, best comment on this article. Is there a specific reason why the tickets sales outlets are badly place and are there perscribed prices on these tickets. SA is missing a prize opportunity to test many elements of the WC evert, like crowd control, road blockages and traffic congestion relieve measures. These tickets should be next to zero in cost so that we can get people into the stadiums to test all our thinking on all aspects. Just like a dress reasal should test the capacities of all elements.

imtuningyou 6/15/2009 6:48:16 PM
I am a dinosaur. If I can't be guaranteed that I will be able to enjoy a game with my friends, because the number of tickets per person are limited, then I'd rather stay at home. I think there was sufficient advertising, but all the other P's were missing - particularly Price and Place - SA is a long way to travel for a lead up event to the World Cup. FIFA should have made the event more appealing to South Africans.

John Maynard 6/15/2009 7:14:14 PM
Problem is not what. Problem is where...Rustenburg.

Should be Cape Town, Durban, JHB, Pta.

Same wiht 2010 why Nelspruit?

stan 6/15/2009 9:59:01 PM
whos gonna go watch spain play new zealand in rustenburg??nobody of course.where are the games being played?i have no clue.give me a free ticket for that venue and i still wont go.just look at local soccer matches.they are played in front of empty stadiums most of the time.we are in a recession globally.nobody has money to splash out on exhibition soccer matches.

Steve 6/16/2009 7:53:48 AM
Basic economics would seem to indicate that price, demand and supply are interlinked. Set the price too high and the demand will not meet the supply. Marketing will only help raise the public attention. Ticket prices should have been set lower so that sellouts for even the weakest games were guaranteed. Then with more demand for tickets, it would have been easy for a marketing person to create a buzz and festival atmosphere... and this is what would have enhanced what we'll get next year. I'd say we've certainly missed an opportunity.

Dalfers 6/16/2009 8:20:37 AM
Chris, you got this one wrong. It was badly researched and not a good example of journalism. What exactly are you 'told' about ticket prices for Confed - R70 to see Brazil, Italy, Spain etc is a brilliant price and the IPL had a marketing budget in the 100's of millions. It was all over the TV and roads.

Dezzer 6/16/2009 8:25:10 AM
The reality is that the marketing budget for IPL cricket was well over 5 times what Confed Cup had to work with. Tickets started at R70, which is affordable to most. And the Confed Cup actually does offer some cracker teams and matches, so is by no means a non-event. Sales for the Confed Cup have been on track and have exceeded targets. This was a very lazily researched article - misguided and pointless!

Dreshkay 6/16/2009 8:44:50 AM
Am really disappointed by Chris. He starts his article with a direct insult to his marketing peers, could this another classic case of professional jealousy and lord know what else.....

shingi 6/16/2009 10:02:36 AM
We're all missing the point here, so far only the Rustenburg game was poorly attended, which was a late evening game in a poor mining town. Chris' conclusions are a tad premature im afraid.

Figo 6/16/2009 12:18:13 PM
I guess that what Chris is trying to say as stated in the last 2 paragraphs, that the problem is Bafana Bafana is not a marketable product due to their consistent diappointing performances which have been going on for the past 10 years or so.... they truly lack passion and commitment and no amount of marketing could ever bring that back...

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