Johannesburg

Saturday

Mostly sunny. Pleasantly warm.

15°C
29°C

7 day forecasts
Chris Moerdyk

Who will win the battle?

2009-11-02 08:42

Will the ridiculously high cost of using a cellphone in South Africa come down or are MTN, Vodacom and Cell C just too big and powerful to be budged?

There's a fascinating ding dong battle going on right now with the Minister of Communication telling the Independent Communications Authority to get off their arses and do something. Icasa immediately met with MTN and Vodacom in effort to talk them into reducing their costs and from what I can gather the two cell phone giants told Icasa to get stuffed.

Now, the new improved, tough talking, Parliamentary Portfolio Committee on Communications has asked Icasa for its authority to fire all of its councillors should it miss its own March 2010 deadline for finalising the process of regulating mobile interconnection rates.

So, will March 2010 see Icasa get tough with Vodacom, MTN and Cell C or take a chance on parliament not firing them?

But, there's another aspect to this business of cellphone charges and probably the main reason that South Africa is one of the most expensive countries in the world to use a cellphone.

And that is the consumer. You see, when it comes to anything that has a high price tag in this country - cellphones, cars, internet connectivity - I could probably name a hundred more - it's the consumer that simply allows this to happen.

In spite of bitching like crazy about cellphone prices, South Africans still continue to buy pay as you go packages and contracts as though there is no tomorrow.

And when the consumer keeps buying stuff at high prices, who can blame people like Vodacom, Cell C and MTN for just continuing to tear the ring our of the market?

After all, it's a free market economy and there is no law that prevents a company from charging what it likes for a product or service. And what companies do when people continue to snap up their goods and services in spite of high prices? Well they just keep jacking them up. Nothing wrong with that. Nothing illegal or even immoral.

The only time the question of immorality arises is when someone spends money on airtime instead of food for the kids.

The consumer is going to have to play a big role in all this. It is very unhealthy in any economy for government to intervene except where there is a monopoly or price collusion.

I reckon that if you want to see prices come down then you as a consumer will have to play your part by cutting down on cellphone usage and all those frenetic an unnecessary SMSes.

Because without that, Vodacom, MTN and CellC will quite justifiably and within their rights cut some prices but hike others to keep hauling in the profits. It's what you would do if you ran Vodacom and it's what I would do. It's called business.

We'll get given a break on one hand and pay through the nose somewhere else.

I am not convinced that threats from Icasa or government are going to do anything but force the big cell giants into rearranging their furniture.

Nothing will change with regard to high prices in this country until our apathetic, lazy and spoilt consumers start taking action instead of always leaving it to someone else.

Send your comments to Chris

Disclaimer: News24 encourages freedom of speech and the expression of diverse views. The views of columnists published on News24 are therefore their own and do not necessarily represent the views of News24.

- News24

Add your view to this conversation - comment below

Comment on this story


touch 11/2/2009 10:07:25 AM
I am with you 100%. We as the consumers allow this to happen. We got the power to do something about it. But this also makes me think...is this happening becuase most of us have not traveled outside country...that much and hence we just embrace this ridiculous charges from Vodacom and MTN. Lets be active consumers and punish this companies.

Touch

shaun 11/2/2009 10:59:21 AM
It's easy to say we are apathetic,lazy consumers but the cellphone operators have us by the short and curlies. Cell phones have become indispensable to our daily lives, we simply cannot live without them. What choice do we have when the operators collude with one another to rip us off? The same applies to Telkom and their ludicrous bandwidth costs. As consumers we are screwed unless govt. steps in and stops the incessant greed.

gerald 11/2/2009 11:00:02 AM
It's truly time that Vodacom and MTN were taken to task for their criminally high charges. Their infrastructural cost of erecting masts countrywide has long since been paid off. Don't know if it's an urban legend, but I heard that when a new mast was put up in Fourways, it was paid for in 20 minutes by the volume of calls coming through. 20 minutes, 20 days or 20 weeks - it doesn't matter - the fact is that the cellphone companies are totally ripping South Africans off, and making obscene profits. We are such suckers as consumers.

edwin 11/2/2009 11:22:37 AM
The Namibian Communications Commision got it right to bring down interconnect charges. Why can't ICASa get it right?

Vrye Denker 11/2/2009 11:28:50 AM
There's also the option of using Virgin Mobile... Still expensive, but more affordable than the other three.

Shrek 11/2/2009 11:43:21 AM
Agree with your comments. However at least with the cell phone operators there is competition. When it comes to the Eskom increases, we have no choices. How about Gov putting in the same effort to get the Eskom increases down to single figure increases. Also, if the Eskom increase is approved, expect your cell costs to increase.

Vrye Denker 11/2/2009 11:43:36 AM
Shaun brings up an important point: collusion. It's all good and dandy to have a free market, but when cartels are formed, the market can no longer be called "free".

Bernhard 11/2/2009 12:58:46 PM
Ever tried to cancel a contract? MTN & co. on top of gigantic charges still ripp-off people with hidden charges, incorrect billing (charging up to 3 times their due and taking months to correct the "mistake"). Should consumers use less and buy less I would not be surprised if prices simply doubled or tripled!!

robbie 11/2/2009 1:05:06 PM
Could it be that the prices were originally artificially raised to pay for the BEE shareholding.?

James G Smith 11/2/2009 3:42:13 PM
I would agree with you Chris, were the cellular market actually competitive. In that case the reason prices are fair is that consumers can always switch to another brand if one raises its prices too high.

But in the case of South Africa where three companies hold all the aces the people are open to exploitation and must be protected by the state.

Economist 11/2/2009 4:59:03 PM
I hear a lot of talk about the "free market" economy. That's all good and well and I fully support Adam Smiths noble idea of perfect competition. But we must remember that South Africa is still in it's infancy when it comes to the global market and is therefore still considered a 'Mixed' Economy. Meaning, when the government spots crooks like the Vodacom and MTN (and don't be fooled by Virgin Mobile - they're right there along with them), they should intervene. What 'Touch' said rings some truth to me - about South African's not traveling and therefore falling for ridiculous prices - I think what he/she is trying to say is that South African's just aren't educated enough (yes, it's cliche but quite true). Quite honestly, I think we should stop jumping up and down in random streets, shouting and singing inaudible chants and actually do something practical to stop what we don't like. I agree, cellphones have become indispensable, but who says we have to boycott them cold-turkey? Vodacom and the other giants will feel it if we just do a bit of sacrificing when it comes to those lengthy SMS (which ironically stands for Short Message Service), late night "Off-Peak" calls, and my ever favorite: children on MXit...

Andrew 11/3/2009 12:50:59 AM
I agree in principle but it's much easier said than done. Unfortunatley we do not have the fair economy that would allow for this to happen. A lot of people are already cutting back on their spending because prices are so exorbitantly high but there's only so much you can cut back on. MTN and Vodacom know this very well and we are forced to use these services.

When I complained on the now mostly Vodacom owned mybroadband forum their rep Jannie van Zyl told me that it's a free market and I can take my business elsewhere. A free market yes, with Vodacom and MTN's price collusion I can either pay R389 to them or to MTN. Now I have cut back to paying R389 over two months. Many people can not do that so they are still making more from them than they would if they gave in to my little protest.

The imitation we have for competition has clearly failed us and the DoC dependent ICASA has failed us for years because of Ivy and her group. Now it's time for somebody to just put foot down and say this is what you will charge no further discussion, not just for interconnect rates but also for call and sms charges and the imitation these crooks term "broadband". Normally I would say that gubbermint should just butt out of the market but not having an open market as in other countries and with Vodacom and MTN fixing prices nothing will happen without intervention. If Vodacom et al and their shareholders don't like this they can always call for self regulation in the form of a liberalised market.

AJ @ Chris Moerdyk 11/3/2009 10:55:07 AM
In normal, more mature and more competitive markets, less consumption means cheaper deals and better sepcials. In SA the companies just hike it more to make up the shortfall. No creativity there. Eskom a good example of this amongst others. But I agree, SA Consumers are the most immature around.

AJ @ Consumer Power 11/3/2009 11:01:30 AM
It requires drastic action, which SA consumers do not have. We would have to for example decide (at random) that NOONE signs up a new contract with (for example) MTN. It means when you contract ends (if on MTN) you move. Inconvenient maybe, response of the unlucky cell provider we pick - IMMEDIATE. SA Consumers need a website somewhere we randomly select a 'victim' from each of the business areas and make an example of them. You'll get your results.

ME 11/3/2009 12:30:43 PM
Is it coincidence that ICASA only raises this once Telkom rids itself of Vodacom shareholding?
Perhaps we should get these service providers to subsidise SABC!

Richard 11/5/2009 7:25:06 AM
Its all very well to blame the consumer however if the government had not controlled entry to the cell market this situation would not exist. It the same with SAB in the 80 and 90. Tight regulation leads to monopolies and high prices. There is a simple solution here, open cell market to anyone, without the 100m licence fee, invite the likes of Tata, Orange etc, then lets enjoy cheap cell charges.

Hudson 11/6/2009 8:47:03 AM
Myself, partner and surveyors travel in West and east africa. On arrival we buy starter packs(everyone seems to have a cellphone there)It costs a lot less to phone my wife from Mali than for her to make a local call of of the same duration.

James 11/6/2009 9:53:46 AM
It never fails to amaze me that practically everybody from all stratas of life in this country seem to be permanently attached by the ear to their cellphones. Where do 80% of them get the wherewithall to spend their lives chatting at the current charge rates? We surely have the most connected labour force in the entire world. Apart from that, travel elsewhere, and let us confine ourselves to the southern hemisphere and the largest island in it; there is no such thing as dropped calls; our operators make an unheard of fortune out of those!
Your name
*
Email
*
Comment
*
 
 
 

inside news24

Weather
Traffic
Lottery
Cpt: 18-29°C High level clouds. Warm. Pta: 18-31°C Tstorms late. Afternoon clouds. Pleasantly warm.
Jhb: 15-29°C Mostly sunny. Pleasantly warm. Bloem: 13-32°C Sunny. Pleasantly warm.
Dbn: 18-25°C Sprinkles early. More sun than clouds. Mild. PE: 15-23°C Sunny. Mild.
7 day forecasts...

Jobs - Find your dream job

Cars - Search 1000's of new and used cars

AUDI

2009 Audi A3 2.0 T Sportback Manual - 24000kms
Lava Grey & Tan leather interior
R 275 000

AUDI

RS4 4.2 V8 Quattro
2007
R 529,900.00

TOYOTA

Corolla Verso 180 MPV
2007
R 154,990.00

VOLKSWAGEN

CitiGolf Chico 1.4 5-dr Phase II
2006
R 57,995.00

Property - Find a new home

WATERVAL EAST

Single Residential R2,400,000

KWAAIWATER

Single Residential R2,500,000

WELBEDACHT

Single Residential R2,600,000

Travel - Look, Book, Go!

Luxury bush escape

Book a five-star stay at Pumba Game Lodge or Richard Branson's Ulusaba Safari Lodge and save R2 000. More details!

Free Games - TOO MUCH NEWS? TAKE A BREAK!

Kalahari.net - shop online today

Great Festive Savings on Books

Up to 30% Off ALL Books. 2.3 million titles on SALE.

Sleek New iPod Range. Order Your's Now!

iPod nano 16GB - Black, Was R2,499.00 Now R2,299.00! Save R200!

Up to 40% off Fabulous Festive Flicks

46 000 DVDs and Blu-Ray on sale now! Pre-order Up and District 9!

Up to 20% off ALL Music

100s of festive new releases now in stock! Now, Bump 25, Bon Jovi & more!

1000s of Festive Toys on Sale

Lots of Toys, free gift wrap, lowest prices on Lego Mindstorm, Ben 10, Hannah Montana & more!

Hot Deal of the Day!

Up to 30% off Books

Ends midnight, 30 November

2.3 million titles on sale! New Stieg Larsson, Jeremy Clarkson, Jamie Oliver & more!

Up to 40% Off Sale on All Books, Toys, CDs, DVDs & Games!