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No fire, no hire

by
2008-11-26 14:36

Trevor Gothan, News24 User

South Africa's economy is alive, but not flourishing. It is growing, but not fast enough to provide enough jobs for all our unemployed and those joining the labour market each year.

A lot of forum focus has centred on poor implementation of (essentially) reasonable policies such as AA & BEE, which is only part of the problem. The Department of Home Affairs investigation, following which management admitted they could not fire anyone for a triviality such as incompetence, is another critical issue.

If the Government, aided by unions, makes it so difficult to get rid of non-performers, it should be no surprise that there is a huge reluctance by all employers to hire new people, especially PDIs, who would be so much more protected.

Employers are not in the business of hiring diplomas, or CVs, but a level of performance by the new appointee that will create enough income to more than cover his/her cost to the company. Ignoring this will ensure the ultimate failure of the organisation.

A major hurdle is that even an honest CV is no guarantee of subsequent good performance. A perfectly good, qualified, hardworking appointee may not function fully in the company for dozens of different reasons and end up being a liability, rather than an asset.

Employment, like marriage, requires some chemistry to be really successful. But this chemistry is complex and difficult to predict with accuracy. Ideally, the employer should be able to test drive (hire and fire) a few models until he/she finds the one that really suits the needs of his company.

In the end, there will be no fewer people employed, just more efficient organisations with better suited staff to their specific needs. Such companies are more likely to prosper and expand and create more (not less) job opportunities. Only the lazy con artists would be sidelined and therefore object to this outcome.

I am not proposing abuse of employees and codes of conduct are still essential to prevent unscrupulous employers from maltreating their staff. I am simply suggesting that we cannot afford to make lifelong guarantees of continuing employment before an appointee has even started to work.

Mediocre performances

One person I fired for poor performance hated me at first, but later admitted that his job bored him silly. I counselled him to find work in a field he loved, which he did. He was unhappy with the poorer initial pay, but did so well that he earned two promotions in his first year.

Eighteen months later he came to take me out for lunch for doing him the best favour of his life. At that stage he was earning more than me and had been offered shares in his new company.

Being fired once or twice does not mean you are a failure. It's just an experience to help you identify what doesn't suit you and focus you differently.

I am afraid unions do not want to understand this principle and their attitude of entrenching their members in their workplaces will keep our national performance mediocre and the (more capable) unemployed just that - unemployed!

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MJ 11/26/2008 2:49:05 PM
This is an old complaint, often voiced by international companies concerned with the labour laws here that protect staff to such a degree. We find that the law has started to up th euse of temp or contract workers, as they are easier to get rid of.

Karen 11/26/2008 3:09:13 PM
Being fired (especially in this day and age) is definitely a very bad reflection on you as an employee. I can understand resigning because the job did not suit you, or being retrenched because the company is down-sizing, but if you are fired it must be for something quite serious. I wouldn't be too keen to hire somebody who has been fired unless they can prove that their dismissal was unfair. Companies protect themselves from employing lazy people or people who have lied on thei CV's by employing people on a 3 month probation period. This protects both parties, the employer has a chance to check out the employee and vice versa. If both are happy a formal contract is signed, otherwise not and no harm done to either reputation.

Masti 11/26/2008 3:15:26 PM
for the advice, however, its not so easy going through it. I've just been through a disciplinary hearing for 'gross misconduct' 6mnths after the fact and after receiving a bonus.

tshepo 11/26/2008 3:21:00 PM
what an article Trevor, thanks!

CTheB 11/26/2008 3:23:24 PM
A friend of mine is in a managerial position and his opinion is that part of his job is to figure out what motivates each individual. By that token, someone fired for poor performance could simply be someone who was poorly managed. To say that being unable to prove that the dismissal was unfair makes the person essentially unhireable to you is extremely shortsighted since a fair dismissal can have myriad reasons. And what about someone who works hard for 3 months, signs a contract and then reverts to being lazy now that they're better protected from being fired?

Cynical 11/26/2008 3:24:21 PM
Thanks Trevor, I agree. There is nothing more delightful to an employer than receiving a CV of someone who has been fired. A fired job seeker immediately inspires confidence and a sense of assurance that the right candidate has finally been found. I have recently noticed loads of adverts specifically requesting fired persons to apply for the advertised positions and why not, because as you say being fired once or twice does not mean you are a failure. In fact, even 20 times should still be OK, right?

L van Heerden 11/26/2008 3:29:06 PM
Companies can and do test drive individuals. As long as the company fires people having followed procedure, they can get away with it. Remember that the 3 month initial contract is for both parties and for this period you can give 1-2 weeks notice and the company can do the same. It is therefore not true that labour laws prevent this. The only criteria is consistency and adhering to procedures. Well written article, though

LvH 11/26/2008 3:31:21 PM
Remember that when people apply for jobs, chances are that they are also interviewing elsewhere. When you jump to offer people employment, you are basically asking them to stop other interviews and applications and concerntrate on you. It is therefore important that the 3 months initial contract period be used well by both parties, but remember that the company has a role in ensuring that new recruits who are in cultural minorities adjust quick to perform quicker

ss 11/26/2008 3:33:23 PM
Trevor, you have a point. Perhaps all the non performers are actually just in the wrong jobs. I do not think they are all just-plain-lazy, ok sometimes I do! A good article and food for thought.

Thembalabantubonke 11/26/2008 3:33:47 PM
I would suggest that if interviewers are incompetent, then they are likely to get the wrong people costing the company money that is used in the process. It is their fault and not that of the person being recruited since they do not know the culture or even the competency of management in the company. Abuse happens and is rife.

jannie 11/26/2008 3:33:59 PM
Whatever buddy! It?s this type of mediocrity that is eating away at this country. Lowering of school and university passing standards are another. There?s a quote ?When all that is average becomes excellent, excellence becomes average?

Ur Fired! I will now push u out the office window! 11/26/2008 3:38:44 PM
How very insightful, did u come up with that all by urself? I think u have created a revolutionary "NEW" way of how people will hire and fire based on ....what was that magical word...performance! Absolutely Brilliant! ......plz excuse my sarcasm I have just read too many amazing articles today!

Juan 11/26/2008 3:40:02 PM
Remember this is South Africa, and in *some* cultures, the concepts of *hard work* and *work ethic* does not exist, but *entitlement* sure does.

Love africa 11/26/2008 3:41:03 PM
People of all colours just don't perform, this contry is full of unproductive people. As a contractor I'm benefiting from these freeloaders. If you made it easier to fire people for not showing up to work or just not delivering I bet you things would improve.

Molebanjie 11/26/2008 3:42:43 PM
You have made a very good point but there is no time to test drive every employee who comes to the fore as this will cost companies more time and money.Companies should rather focus on the most suitable candidate for the job and to avoid the hire and fire situation they must provide training of good quality to ensure maximum returns in a long run.Employers are relunctant to spend money on training need for the betterment of their companies.Patience is needed when it comes to Human Resource.Period

Big Bad Bob 11/26/2008 3:46:51 PM
Concientious employers will provide training and mentorship for novices - no matter how impressive their qualifications. However a firing is a black mark on a record. It's hard to fire somebody these days (not necessarily a bad thing) so the implication of a firing is that the fired party was either measurably incompetent, a thief, violent in the workplace or incorrigibly unreliable. If the fired party responds in a positive way then good for them, but it is not something you want on your record.

Karen 11/26/2008 3:48:11 PM
No matter how careful people are there is no 100% safe method of recruiting people. There is always the possibility that somebody could work hard during probation and then get lazy. There is also the possibility of people being badly managed, but they should then resign or move insie the company before being fired. You have to have 3 written warnings of bad performance before you can be fired so its should not be a surprise. Resign instead of waiting to be fired and save your dignity and future prospects.

Len van Heerden 11/26/2008 3:49:29 PM
Never thought it possible, but agree 100% with your comments

Amanda 11/26/2008 3:50:54 PM
Why fire a competent, bright and loving manager to hire an incompetent fool. This is the problem that our company/department is sitting with. This man absolutely does not know anything about marketing. He constantly has to be guided bloody 4 times on each task. And he is ripening all the rewards at the end of the month. Just looking at him makes me sick

Thembalabantubonke 11/26/2008 3:51:26 PM
If you fire someone for not delivering, you have to ask yourself whether you are also doing your job as the person who does the firing. You might be firing to hide your own laziness or firing because you want to hire someone you like and are friendly with. How do we tell the difference?

Big Bad Bob 11/26/2008 3:51:48 PM
Reflects badly. If there was insufficient "chemistry" then a reasonable employer and employee would agree to call it quits and a resignation would be recorded. A firing means repeated attitudinal problems.

L van Heerden 11/26/2008 3:57:11 PM
The assumption you make is that the firing person is competent and hence has the foresite, the intellect and capacity to fire individuals. Most interviews are done at the premises of the employer, at the descretion of the employer at a time suitable to the employer. Everything is stacked against the candidate. Surely, if you hire the wrong people, perhaps you need to fire your line manager and the one that recruited them. I love the scapegoating that is rife here. In sports, we fire the coach...

Recruiter 11/26/2008 3:58:21 PM
Being fired will always reflect badly on your CV. In saying that it is important to note that middle management in this country is shocking & contributes largely to good people leaving companies. I interview many people daily and abuse and exploitation is rife.

Gail 11/26/2008 4:27:59 PM
Ummmmmmm an employee is still protected by labour legislation during the probationary period. It is actually not merely a "test drive" period. The onus is still on the employer to set measurable objectives, define the job spec and measure performance as well as offer assistance to get the new employee up to standard if required. Failure to do this will result in an unfair dismissal.

GailC 11/26/2008 4:47:55 PM
In some cultures? Which ones I wonder do you refer to? Reading between the lines it is pretty obvious and you are totally guilty of generalisation and stereotyping! EVERY culture has those types in it not just "some" and that is an offensive remark to many here. EXCELLENT article though.

GailC 11/26/2008 4:53:43 PM
If you suspect that you are being fired due to incompetent management you can go above that manager's head with your suspicions that he is incompetent or firing you so that he can practise nepotism. Have done that myself not because of firing but because of discrimination. It worked tho he wasn't fired then and I left and then got even after I had left and had the evidence to have him "resign" Felt really good.

D. Trump 11/26/2008 5:10:32 PM
Don't meet my expectations, then I show you the door. The reason that America has such a thriving economy can be descibed in 3 words: You are fired!

Cynical 11/26/2008 5:20:09 PM
"EVERY culture has those types in it not just "some" and that is an offensive remark to many here." Oh puhleez GailC, try again. There are LOTS of "offensive" remarks on this site on a daily basis so get over it or go somewhere else. Juan's comment is spot on.

CTheB 11/26/2008 5:27:10 PM
I agree that one should consider resignation if there are cases of bad management, etc. My point is that writing someone off simply because they cannot prove that the dismissal was unfair may well be ignoring a possibly good candidate. In the same way that someone who gets convicted of a crime deserves a second chance, so a person who got fired deserves one. Serial offenders are a different story, but being fired a couple of times should not be a life sentence.

CTheB 11/26/2008 5:28:43 PM
Stranger things have happened :-) Who knows, we may agree on many things.

Len v Heerden 11/26/2008 6:05:56 PM
So many companies have failed despite the ability to fire people. There is the joke about American and Japanese companies where in America you have 9 managers and 1 employee and when the company does not perform, they fire the one worker and employ several contractors who then tell them that they need another manager to manage management. Japanese had less managers per workers

Len v Heerden 11/26/2008 6:07:39 PM
What really were you expecting. There are comments that I simply do not bother to read or if I read, I am able to forget them quickly i.e. Juan, Tshepo, Filemon, the Truth and Cynical. The sooner you do the same you might actually learn to enjoy the rest

Thembalabantubonke 11/26/2008 6:10:13 PM
There is something about burning bridges and all that shit. If you go above an incompetent manager, then you are accusing his/her boss of incompetence too. As you may already know, senior management do not take kindly to being told they are incompetent since many are there because they are buddies with the boss. In one large bank, an Executive Director was given terrible feedback by staff and was promoted.

DepBoy 11/26/2008 6:11:58 PM
No wonder a huge percent of cases are being lost by employers due to some foolish decision making of firing before considering the country's laws. Think that for those who loose their cases are the ones who need to be fired for bringing company/institution to disrepute and company image being dented due to ignorance of the law

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