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Social grant beneficiaries happy after cancelling 'green' cards

By Faeza
10 July 2017

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Some social grant beneficiaries in Ceres who cancelled their “green cards” in June have for the first time in months received their full social grant amount.

GroundUp reports that “Green cards” are issued by Net1 subsidiary company EasyPay Everywhere (EPE) to social grant recipients who wish to take out loans using their social grant account.

Another Net1 subsidiary company, Cash Paymaster Services (CPS), pays social grants for the Department of Social Development.

On July 1, the Black Sash and Witzenberg Rural Development Centre (WRDC) visited paypoints in the area to check whether beneficiaries whose “green cards” were cancelled had any problems receiving their social grants on their reissued SASSA (South African Social Security Agency) cards.

It was at a community meeting 18 May 18, hosted by the Black Sash and the WRDC, that a number of grant recipients complained about deductions for airtime, electricity and multiple funeral policies on their “green cards”.

These cardholders wanted to return to the SASSA card.

Representatives from Allan Gray, one of Net1’s major shareholders, also attended the meeting. They committed to putting pressure on Net1 to address beneficiaries’ complaints.

On June 5, nearly 500 mostly old age grant beneficiaries from Ceres, Tulbagh, Op die Berg and surrounding areas filled the Bella Vista community hall in Ceres.

David Polkinghorne, managing director of Grindrod Bank, and representatives from Net1 and SASSA set up workstations “to deal with beneficiary queries”.

By the end of the meeting, 372 “green card” holders said they wanted to close their accounts.

Enticing beneficiaries

The event was followed by a war of words between the Black Sash and Net1 who accused the Black Sash of “enticing” grant beneficiaries into attending the Ceres meeting.

GroundUp arrived in Ceres just before 07:00 on Saturday July 1.

About 60, mostly elderly, people were braving the cold weather to queue outside in a line that stretched around the Shoprite store in Voortrekker Road.

Samuel Damon, 76, from Bella Vista, who was third in line, said he arrived at 04:45.

“If you don’t get here early, you’ll stand whole day and leave without your money. By midday, the shop usually runs out of money and then you have to go somewhere else,” he said.

When the store opened just after 07:00, the first ten beneficiaries were allowed inside.

Inside, two tills were designated for grant payments.

The line outside Shoprite began to dwindle by noon. There were also long lines at most of the ATMs in the town’s CBD.

Damon and the first group of 10 beneficiaries let into the store were paid by 08:30.

“I’m an old man so I don’t always feel safe travelling home [in public transport] with all my money,” said Damon after receiving his grant.

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