PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
CommonSense
 
Comments: 17
Article views: 838
 
 
Latest Badges:


 
View all CommonSense's badges.
 

Bad Service Everywhere

29 January 2013, 11:04

Really k@k service gets my frigging goat !

Went through to a large PickNPay hyper in Boksburg testerday, picked up a quick 500 bucks worth of goods, which translates into a single bag and a bit of groceries. Also grabbed some extra kiddies cd's for the little one.

Get to the till all cheerily (I got the little ones CD's remember) and state "hello" and place my just more than a handful of goods on the counter. Here it gets interesting - the 185kg lump grunts "uagh" at me, some form of acknowledgment, I can only assume - I do not recall this as one of the 25 national languages but I take it in my stride. And then the lump stares at me like some neanderthal looking at its food in disdain. I take a half step backwards for safety - hers...before I reach over and throttle it. I wonder if my new neanderthal friend is maybe a mute of sorts...should I try and sign?

The neanderthal lump then slowly but surely swipes each article over the scanner, all the while yapping in muted neanderthal tones to the 195kg lump sitting in the next till. Eventually I am asked "pakit?".

Always positive, I respond "yes please, two will do." I see the amount on the screen, and place my bank card in front of the lump, she stares once again in absolute disain and disgust at the card like its some sort of leper, then at the "pakit". Lo and behold, she slowly but surely starts cramming item by item into said "pakit". Not once has she stopped yapping to the other lump next door. I feel the blood rush to my head, and I feel the sudden urge to attack said lump and throttle it slowly, I picture my knuckles going white around that fat cattle like neck....I refrain naturally, because I am civilised...well sort of anyway.

So I maintain my composure, and politely grab the "pakit" and repack the stuffed in articles and the balance of goods, while stating blandly "just do the card please". She glares at me, eyes full of hate and loathing I meet her loathing gaze, and do not bat an eyelid, and I think slyly to myself "oh what a wonderful world..." not really, I am actually thinking "listen up fat cow, youre starting to get my goat now"...at which point she pushes the pin pad in my direction in a leisurely manner and states "pin". Always happy to oblidge, I enter the pin, and quickly and efficiently pass the pin pad back.

Neanderthal changes suddenly, she stops yapping to the other lump, and concentrates for what feels like an eternity by staring at the pin pad screen, as though almost wishing the print out, with some form of mental will. After mere seconds, even though it felt like hours, the little green Nedbank (I think so anyway) machine spews out its printed message, and I breathe a sigh of relief - almost done now. The slip gets ripped off, almost like a chicken wing off a live animal, and gets yet again pushed in my direction in that slow and leisurely fashion.

F@#K I left my pen in the car !!! IDIOT. This is gonna hurt like a mother I think quietly. So once again always positive comes to the fore and I state upbeat "may I borrow your pen please?"

The neanderthals eyes slowly lift again and stare at me, yup the same absolute, all consuming, hate and loathing is still there. The 185kg lump stretches lazily over to the other lumps till, and the 25+ kg hand folds over the shared pen and this is sloooowly passed over to me. I hurriedly snatch the pen up, and scribble my signature on the paper. At which point I simultaneously slide the paper and pen back to neanderthal, while stating "thanks hey!"

It looks at me, eyes glazed over in some sort of blank trance, I am sure neanderthal does not know what "thanks" means, she has probably never used the term before. I safely ascertained right at the start of this ordeal that it clearly has no concept what "hello" means".

So now begs the question, do I run to the floor manager, another sizeable individual of around 135 kg's, or just write it off as yet another bad day. In a nanosecond I decide on the latter. I already boycott Shoprite, Checkers, OK and most other stores for these very reasons as experienced above, and try and limit my already limited exposure to PickNPay, Spar and very occasionaly Woolies, so I am fast running out of options of where to shop, the wife normally completes these missions. Today however it was CaptainCommonSense that was sent out. However one begs the question why do I NEVER have k@k service at my local Liquor City, like NEVER EVER...EVER. Do you think I could get all the above staff, and post office and municipal staff,and come to think of it around 95% of government employee's to get training there?

Any idea's on how to progress with this most basic of training would be highly appreciated. And how do I remember to ALWAYS keep a pen on my person?

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.
 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
17 comments
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Meta
News in the digital age

How do you think that spreading your hate/bigotry and or intolerance helps anybody? Read more...

9 comments 412 views
Submitted by
Brian Faul
How and why a Dictator is born

One needs to remember looking back in history these hard times is when a dictator is more likely to get born. It is during these hard times that a dictator gets voted into power. Read more...

4 comments 1134 views
Submitted by
Prenisha Naidoo
I will be proactive...

This letter is in response to articles on the death of baby Jamie Naidoo, We have the tendency to be reactive…we wait for something to happen, then suddenly we care, writes a News24 User. Read more...

2 comments 373 views
Submitted by
woadstress
Celebration

Make a list of at least ten things that you can celebrate, and write two or three reasons why you can celebrate those things or events. Read more...

1 comments 100 views
Submitted by
Eric de Castro
Last squeak of the year

 Read more...

8 comments 81 views
Submitted by
MarkH

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Kalahari.com - shop online today

2DAYS ONLY – 30% off Appliances

Coffee makers, blenders, fans, juicers and more. T&Cs apply. Shop now!

2 DAYS ONLY – 40% off books

Get 40% off when you buy 2 books. For two days only! T&Cs apply. Buy now!

Up to 50% off on outdoor gear

Save on chairs, blankets, cooler bags, umbrellas and more. Shop now!

Save on Samsung

Cameras, mobile phones, TVs, Tablets and more. While stocks last. Shop now!

Grand Theft Auto 5

Now available on PS4, Xbox One and PC from R649. Buy now!

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

 
Interactive Advertising Bureau
 
© 2014 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.








Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.