MyNews24 is a user-generated section of The stories here come from users.

The Metrorail Watchdog
Comments: 7
Article views: 1243
Latest Badges:

View all The Metrorail Watchdog's badges.

Cape Town Trains is Metrorail's eToll

26 March 2014, 14:14
It is no secret that trains into and out of Cape Town has been delayed so much, one don’t even get frustrated no more.

What gets to me is that even though Mthuthuzeli Swartz, Regional Manager, say the frustrations are valid and he understand it – I fail to believe he truly understand.
You can only understand the frustration of a commuter if you:
• Have been waiting for two hours on a station, some in the rain and others in a train.
• Arrive late at work and you have to please explain to your manager who will probably believe you once or twice but by the fourth time, you will be signing your warning. 
• Arrive home two/three hours after you were suppose to and you had to arrange with someone to pick up your kids because trains are delayed and now you have to go cook.
• Don’t get to spend time with your family cause you got home late and you so tired you just want to wash and sleep. 
See RM that is why I doubt that you understand commuter frustrations.
The other thing that upset me is that since the whole delay due to infrastructure started, not once did senior management of Metrorail and Prasa take a train in peak time to truly feel what commuters have to endure, instead they say they have compassion and understand commuter frustrations. 

What I think of Metrorail's Interventions
Swartz on Tuesday March 25th, 2014 announced safety critical interventions to stabilise rail service. First thing I noticed is that the announcement contained no time-frames and deadlines, Swartz said it would be implemented over the next four months.
Metrorail’s immediate actions include of track circuits and use of suitable technology, as well as the overhaul of track transformers.
The building of another closer-by station for those in the Wallacedene area in Kraaifontein has been added to the planning and a few stations will be completely upgraded.
I agree with Swartz that the root of this problem goes back to the 1980’s, as well as a policy of disinvestment – but was none of the managers bold enough to say 30 or 20 years ago this is our problem and needs to be addressed soon.
The actual good news was when Swartz said that a second train to Worcester is being negotiated. Commuters making use of this line have been asking this for a long time now and I share in their joy. The other good news was that plans are also afoot to use spare Shosholoza Meyl trains to alleviate capacity constrains. Now someone who understands commuter frustration would know, this is what commuters want to hear.
Metrorail’s sms system will also be resuscitated. Now the service had a slow death because it was useless, wait that is to harsh – it was not effective. Who says it will be now as @CapeTownTrains on Twitter only update every 20 to 30 minutes and a reply from them is not efficient. Commuters are encouraged to use the GoMetro mobi-site. I use the site and it can be good, if it is updated more regularly. There are days that delays don’t even feature.
I've told the RM before, he has good communication resources – it is just not use effective.
And why have a Twitter account if it signs off at 19:00, and trains are delayed. If you serious about making communication better, have a better communication policy with extended hours.
Read: Critical interventions
This is reckless commuter behaviour and can only be addressed by collaborative effort between us and the police was Swartz response to the image.

What is my point? 
• Metrorail didn't get a Christmas card telling them that we have old infrastructure, etc. so why did Metrorail WC wait until a train derailed and damaged tracks leading to the closure of platforms at Cape Town?
• Why can no one take responsibility? 
• Why did Prasa wait (on the minister to listen to commuters) before more than R233million was made available for urgent intervention?
• Is it safe to say a certain manager did not do his/her work to report that tracks need urgent upgrades?
• Why can’t Metrorail/Prasa admit that they have failed to deliver an effective reliable rail service to commuters?
If you admit that you have failed then you can make a promise to better, but now you make more promises and commuters, well doubt if you can deliver on them.
Scary part of this whole fiasco is that ticket prices will increase, as soon as the four months is over.
The annual ticket price increase with no improvement in the service is probably the eTolls of those using Cape Town trains. 
Because we pay for
• delayed service, 
• losing quality time with our families, 
• Signing warnings at work and 
• Metrorail and Prasa management to enjoy increases.

Prasa and Metrorail’s management should do the honourable thing and reject a pay hike until an effective and reliable rail service can be offered and to compensate commuters (for having to deal with this 40 year old issue that no one wants to take ownership of). Why can’t those with lets say March monthlies not buy new ones and use them in April – this is one of those dreams of mine that I should just give up on.

The past week, Western Cape Transport and Public Works minister, Robin Carlisle says Metrorail is a disaster waiting to happen – I disagree with the honourable MEC and should show him this piece to inform him that the disaster already happened and I pray it’s not to late to change course or even driver.
Metrorail a disaster waiting to happen

A Blog by Earl September

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

Read News24’s Comments Policy publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Add your comment
Comment 0 characters remaining

Read more from our Users

Africa must break from negative n...

Despite decades of conflict, death and tragedy, coverage of issues in Africa has often been ignored, oversimplified, or excessively focused on limited aspects. Read more...

0 comments 118 views
Submitted by
Let the Chuch be the help to the ...

So disappointing how the "church" which claims to be the body of Christ, its not as it should be, its operated like a corporate company. Read more...

19 comments 220 views
Submitted by
South Africa: The reality show

I see a tendency – just love that word – developing lately of the regime – another old favourite – to spread far and wide as much confusion as possible, all involving spending my money, of course. Read more...

3 comments 150 views
Submitted by
Memories of 2 February 1990

This year marks a quarter century since I matriculated. And, obviously, the same time has elapsed since the unbanning of the ANC. Read more...

5 comments 975 views
Submitted by
Civil war vs civil disturbance

I wrote this article after considering responses to an article on News24 yesterday, also the “attack” on the Bedford Gardens shopping mall, when I found myself pondering the differences between civil disturbance and civil war, and naturally the implications of both. Read more...

2 comments 341 views
Submitted by
Kalos eidos
Yes, there is a global agenda to ...

These words form the motto, mind- set, and goal of the world’s elite humanists, their establishment puppets and their rank and file useful idiots.  Read more...

39 comments 905 views

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go! - shop online today

Valentine’s Day gifts – 14 Feb!

Gifts to spoil him and her. While stocks last. Shop now!

Games on Sale!

Save up to 60% on selected games. While stocks last. Shop now!

Up to 30% off All Textbooks

Save up to 30% off an extensive range of prescribed textbooks for all major universities and FET colleges. Shop Now!

Save up to 40% on outdoor accessories!

Tents, sleeping, day packs and more. While stocks last. Shop now!

30% off fragrances

Get 30% off fragrances for him and her. While stocks last. Shop now!

OLX Free Classifieds [change area]



E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

Interactive Advertising Bureau
© 2015 All rights reserved.
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.