I got this sms yesterday that went:
“You are subscribed to www.global-girls content any time!
R5 daily. Send STOP to 43544 to stop. Support 011 822-8437 or info.mobandemails.com”
Needless to say I sent STOP straight away but after thinking about it for a bit, I decided give the support number a call. Engaged. Four, five times, still engaged. At 6:30am this morning, engaged. I’m beginning to think the number doesn’t even exist. The website does not exist. At least, my default mobile browser brings up an error code and Google doesn’t find it either. So where are these global girls located?
If I remember my high school Business Economics class correctly, the basis of a contract is that both parties must agree to it. I don’t remember subscribing to any global girls content and I’m actually not getting any global girls content. (Heck, I’m not getting any content at all!) So where does this company get my number from? How can they charge me for a service they’re not rendering? Is this even legal? Yes, I can and have unsubscribed but that’s hardly the point. For how long have I been paying R5 a day for global girls that aren’t appearing on my phone?
My contract is with the network service provider, not a third party. How can the service provider allow another company to bill my cell-phone account? Are the service providers not policing this activity?
The WASP (Wireless Application Service Providers) industry is clearly flawed. On the basis of law, how can companies enter into an agreement without verifying the legal competency of the other party? Only if you are over 18 can you enter into a binding contract and we all know that many teens are in possession of a mobile phone, even kids much younger have cell-phones. Never mind the fact that their parents are paying for it.
The WASPA website, which makes for fascinating reading, has a list of complaints. This list runs on for a few pages, which indicates a clear need for better policing of the industry.
It also goes to great lengths to explain that advertising adult content on children’s tv channels is banned but obviously these companies don’t need to advertise. They just bill your account without your consent or, in some cases, without your knowledge. Be honest, how many of us actually check our itemised billing? Do you know what’s coming off your cell phone account?
Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.