PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
Wende Davids
 
Comments: 23
Article views: 3147
 
 
 

City of Johannesburg you shameless thieves!

25 July 2014, 18:00
So we have the consumer protection act that protects us against scrupulous companies that do us in.. but what protects us from government owned entities?

Last month I was whacked with a bill of R1269.85 and this month again for R1609.70.  After closer inspection last month I found that they had installed new meters in our complex and the readings they gave for that specific meter was an estimated reading and not an actual reading.  Where my bill was usually between R155 and R250 I am now paying 6 times more.

My daily average usage has increased from 3.0-7.3 kWh per month to 43.201 kWh.  How is this even possible?

landlady and other tenants in the complex have complained to City of Johannesburg and when asked if we could send them the meter reading or photos of the meters they refused.  When asked when an actual reading will be done they responded by saying 'You must just wait, there is nothing you can do'.

So while we wait City of Johannesburg, can you please sort out your bill with Eskom so that the average consumer who already gets ripped off by this government in many ways can at least afford to live in this beautiful country riddled with corruption.

You guys don't have a clue how your incompetence affects the lives of consumers.  For a second, please could you take this scenario and visualise it...A single 25 year old lady working in a call centre earning an average salary of R7500 after decuctions.  She has a 2 year old kid who needs to be taken care of while she works so she puts the child into day care which costs her about R800 per month.  She then has to pay a rental amount of R3000 a month.  Her transport costs a month to get to her child's daycare, to work, back to the daycare and home costs her on average R600.  

She then has to make sure her child has everything he needs so groceries and toiletries for the two of them are nothing less than R1500 per month. Her water, electricity and refuse bills are about R400.00 a month.  With the R1200 left after all the basics have been paid, she can now consider getting herself some airtime, bread for every week etc.  

Can you imagine what an 'estimated' reading could do to this poor ladies life?  What if she received a bill 6 times her normal bill?  She would not even have enough to pay that full bill.  

So now she sits without electricity, the fresh food and meats she bought for the month goes off, she can't feed her child, or if she dips into her transport money she can't get to work... I could imagine this story having many endings and none of them are pleasant.

My heart aches right now, not because I've been ripped off - because I'll fight for my rights until this matter is sorted, but I think about other people who find themselves in this situation and don't feel they have a voice. Those people who feel like ranting won't bring about any change, those people who have reached their end and suffer in silence.

City of Johannesburg, your lack of competence and customer service are so 1920... Get with the program!

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.
 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
23 comments
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Pierre Willemse
Phil Hughes – how this could chan...

The tragic death of Phil Hughes is undoubtably going to change the way the game is played and how the game is viewed. Read more...

4 comments 108 views
Submitted by
Phumelela Dlamini
President Zuma Must Go: He Must G...

The fact is our president is going nowhere, he is here to stay for the next five years, writes Phumelela Dlamini. Read more...

12 comments 481 views
I'm tired...

We need to find the will and courage to take back our destiny. Read more...

9 comments 539 views
Submitted by
Katherine Frisk
Fascism in the 21st century

Which countries support fascism? The answer will surprise you. Read more...

15 comments 244 views
Submitted by
Eric de Castro
Torture as a spectator sport?

 Read more...

10 comments 159 views

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Magical Massinga

Spend 5 nights at the gorgeous Massinga Beach Lodge in Mozambique and only pay for 4 from R13 220 per person sharing. Includes return flights, accommodation, transfers and romantic turndown. Book now!

Kalahari.com - shop online today

24 hour sale – Up to 70% off

Its black Friday, save up to 70% on a wide range of awesome products at kalahari.com. Offers valid while stocks last. T&C’s apply. Shop now!

Save up to 60% on toys!

Don’t miss out on this hot offer, save up to 60% on toys. While stocks last. Shop now!

Festive gifts!

Check out our awesome range of festive gifts to make everyone’s wishes come true. Shop now!

Seen something you like in our catalogue?

Find the perfect gift and save up to R5000 – As seen on the catalogue. Hurry and shop now!

Save up to R2200 on electronics! – As seen in the catalogue

Wishing for tech gadgets this festive? Save up to R2100 on hot tech products at kalahari.com. While stocks last. Shop now!

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

 
Interactive Advertising Bureau
 
© 2014 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.








Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.