PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
CarlB
 
Comments: 1
Article views: 3
 
 
Latest Badges:

 
View all CarlB's badges.
 

Data Billing Issues

13 January 2014, 09:51
From: carl.beck.5070@facebook.com
Sent: Friday, January 10, 2014 1:14 PM
To: info@nra.co.za ; info@sa-etoll.co.za
Subject: RE: Data Billing Issues

ATT: SANRAIL 

To whom it may concern 

Today I am not going to berate you and run down your system. Even though we all know it has been implemented underhandedly. 

I want to raise the issue of the data integrity that you are using to issue statements and invoices seeing that you admitted today 10.1.2014 in various news articles that there have been “some issues” with your data and that some complaints have merit.

I am assuming this is another lie on your part based on the thousands of complaints on various forums and sites E.G hello Peter and 1 million motorists refuse to pay eTolls ( on facebook) 
Now seeing that you are not a corner café that can go and do a stock take to update and correct your erroneous error laden data base. 

That so far has issued invoices that are full of contradiction and false information that is not based on fact or real time data transactions that are correctly date time stamped and correlated. 

Please tell me how you are going to correct this with immediate effect.
I also want to know how and when you are going to reimburse motorists that were beaten in to submission and that just paid due to all your demands, intimidation and threats.

Seeing that so far you have not reimbursed various users for issues that were brought to your attention like cars that are not owned by the original owner anymore and prepaid users that have had too much deducted from their accounts just to list two of the thousands of data related complaints that I have seen on the web. And that I personally know about through various friends who have had the issues I have just mentioned.

I would also like to know if and how you are going to reimburse thousands of users who for some strange reason other than the threat of jail, blacklisting and having their lives ruined by your Nazi tactics. For all their time traveling time, phone calls and hours that your company has wasted with the erroneous and incorrect data that you have used on your invoices that they have tried to resolve to pay you your blood money.

Also how are you going to sort out data issues related to cloned number plates surely if the police / traffic department do not expect a road user to waste their time to track down every instance and every time a cloned number plate is used how can you? Back in the day many years ago all I had to do was just a simple email and one statement under oath in my case when I had an issue.

Surely if your so called Enatis information is correct you should be able to “identify that a vehicle reg is not associated to a certain car” and get the traffic department to apprehend the offending party seeing you know its movements in real-time?

Or is this not possible and the whole system is just a sham and that’s why you want to tag every single vehicle so your tag becomes the real unique identifier as your system cannot do what its intended to do?

Obviously based on the above there are not a few small data issues that are easy and quick to rectify. So I would like to know how it will be resolved “seeing you have had many years” To implement your so called first world tolling system that you were adamant worked 100% and that it was ready for your forced roll out on the citizens of South Africa. 

Awaiting your response with baited breath!

One of the millions that oppose your thieving!
Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
1 comment
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Lucca Olivia Munnik
Why Race And Culture Shouldn't Be...

Throughout History, race has always been the issue. Certain racial groups have been dehumanised, degraded and discriminated, allowing them to believe they are inferior. Read more...

8 comments 221 views
Submitted by
Ace Socheeze
The 8th Annual Soweto Comedy Fest...

The popular annual Soweto Comedy Festival is back, this time bigger and better as it turns eight years. Read more...

1 comments 27 views
Submitted by
Adam Sibuyi
Julius Malema has sold the 1 mill...

We don't understand where this malema and his crew's behaviour are coming from. All this shows that there is no discipline in the EFF Central Command Team(CCT).  Read more...

20 comments 2293 views
Submitted by
Andrew Patterson
What happened to our Renaissance ...

I had the privilege of going to an all boy school steeped in culture and tradition; where respect was earned not just given. Read more...

4 comments 221 views
Submitted by
Niel Knoblauch
On SA: Unemployment & Our Hearts

After a year of not really thinking too much about it, the current state of South Africa has re-entered my thoughts this past weeks from a number of sources.  Read more...

1 comments 117 views
Submitted by
Jenelle Joanne Ramsami
'You all have the right to see it...

I suggest you need to put "SUBTITLES" for the deaf/hearingimpaired.  Read more...

19 comments 5248 views
 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on Android Get the latest from News24 on your Android device.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

TV Get us in your home, on your television.

 
Interactive Advertising Bureau
 
© 2015 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.