One of the most annoying cellphone experiences must be MTN's "voicemail-like service" which according to their spiel is meant to "conveniently notify the subscriber of your call".
Is it convenient for anyone other than MTN? I can see that storing REAL voicemail messages must require more powerful servers- so it may be convenient for the service provider to offer this service instead.
But it is certainly NOT convenient for anyone trying to leave a message.
You have to take the time to listen to all the instructions. "If your message is urgent, press 1; if it is not urgent, press 2. If you would like to send this number, press 1, if you would like to send an alternate number, press 2.... Now assuming I persevered through all this, and attempt to leave an alternate number, at least half the time, the MTN recording assures me that my own telephone number that I am entering does not exist!!! (and re-trying does not help).
Now- trying to be a helpful citizen- I have tried to send a message on the MTN website to advise them of the problem. Unfortunately, only MTN subscribers are allowed to complain on the website. If this is the experience- what are the chances any non-MTN subscribers would be tempted to switch?
Oh- and I did check with my friends- and am yet to find one who makes use of the "voicemail-like service".... Certainly CONVENIENT for MTN....
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