These days South African’s often have to deal with bad service. From
waiters who get orders wrong to people who are just plain rude. Often we have
little recourse beyond just telling our friends of the bad service and warning
them against going to the establishment that has mistreated us.
Luckily in the 21st century giving bad service is no longer
as risk free as it used to be. With the advent of the internet we find that
people can now complain to a much wider audience. Site’s like HelloPeter allows normal everyday
consumers to report mistreatment.
With every complaint and unresolved issue up for everyone to see a
company receives another black mark against their name. Soon those marks will
add up and those prospective customers that look at the company’s online complaint
reports will start avoiding the offending company.
It’s not just those who have been harmed who get the benefit of
expressing their anguish. The next time you’re looking for a good restaurant,
go check which ones have received complaints or compliments. You could save
yourself quite an unpleasant time.
HelloPeter is an international site that covers the whole world and not
just South Africa. If you want to see what local complaint sites there are then
go check out this
blog post. Additionally you will see that you can make sms complaints,
which is handy for a country that is addicted to mobile phones.
The next time you get bad service, go complain, express your anger and
save someone else the mistreatment you experienced. Who knows, you may even receive
an apology from those who mistreated you.
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