MyNews24 is a user-generated section of The stories here come from users.

Terrylin Backpackers
Comments: 6
Article views: 1122
Latest Badges:

View all Terrylin Backpackers's badges.

Hello. Hello.

13 May 2014, 12:06

Most of us agree that the frontline staff, especially those who answer the telephone, are the backbone of a business.

Yesterday, I 'phoned X taxi services and a lady answered:  "Hello."

"Good evening,"  I said.  "This is J speaking.  Please will you send a taxi tomorrow morning to Terrylin Backpackers?"


"Hello, can you hear me?"


"What is your name?"

"We are open twenty four hours.  Day and night.  Seven days a week."

"Please will you send a taxi to Terrylin Backpackers?"

"How do you spell that?"

After much muddling through the r's and i, I said:  "The address is ........, a street away from the Premier Hotel.

Big Mistake.

"You want me to send a taxi to the Premier Hotel?  You gave me another name just now."

"Please have the taxi  here at a quarter to five.  Four, forty five."


"Please repeat that?"

"I must send a taxi to your place at five forty.  A quarter to six."

"No.  No.  No."

"Hold on.  I'll call somebody who knows what's going on."

(Oh, Daphne, why did you have to resign?)

While I am having this conversation with Ms No-Name Brand, a gaggle of guests are hovering over me, muttering about 'Missing International Flights', 'South African Taxis' and 'Africa Time'.

Without further ado, here is a 'Say What?' story.

In the 80's, Yvonne, a la-di-da bank colleague from Queenstown, needed to speak to the then Prime Minister of the Transkei, George Matanzima, in connection with his Fixed Deposit.

As it could take over an hour to be connected with the Chiefs office, this was a test of mental endurance and endless patience.

While Yvonne made two cups of coffee, went to the Ladies and dealt with other calls, we took turns holding on.  And on.  And on.

Eventually, we heard:  "Please may I speak to Mr Matanzima?"

"He is unable to come to the 'phone right now...." replied his secretary.  So far, so good.

And then:  ".... He is busy having a sh*t."

Yvonne dropped the 'phone:  "You won't believe what I just heard!" she cried.

As she told us we convulsed with laughter.

"It's not funny," Yvonne went on.  "I didn't even have a chance to introduce myself.  I could have been Her Majesty, the Queen of England."

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received. publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Carel le Roux
Murder NW

Who is going to lose his life next?

0 comments 142 views
Submitted by
What Prof Piketty doesn't know ab...

Economist Piketty has stirred up a lot of attention around the world. But he really needs to understand the radical difference between South Africa and, say, Europe. Read more...

0 comments 441 views
Submitted by
Keltria Orton
The problem with interviews and n...

What happened to paying people what they are worth? Read more...

0 comments 1328 views
Submitted by
Trudy Mhluli
The ANC is obsessed with self int...

It would be a grave mistake if the ANC allowed this week’s meeting to be engulfed by debates on the leadership race. Read more...

0 comments 564 views
Submitted by
Viva one language only

English is the only international language and is used all over the world because it is a language of convenience. Read more...

0 comments 143 views
Submitted by
Sandton Ecomobility

I don't feel safe to ride a bicycle around Sandton, I don't know about anybody else? Read more...

0 comments 116 views


E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on Android Get the latest from News24 on your Android device.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

TV Get us in your home, on your television.

Interactive Advertising Bureau
© 2015 All rights reserved.
There are new stories on the homepage. Click here to see them.


Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire network.


Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.