PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
Terrylin Backpackers
 
Comments: 6
Article views: 1127
 
 
Latest Badges:


 
View all Terrylin Backpackers's badges.
 

Hello. Hello.

13 May 2014, 12:06

Most of us agree that the frontline staff, especially those who answer the telephone, are the backbone of a business.

Yesterday, I 'phoned X taxi services and a lady answered:  "Hello."

"Good evening,"  I said.  "This is J speaking.  Please will you send a taxi tomorrow morning to Terrylin Backpackers?"

Silence.

"Hello, can you hear me?"

"Yes."

"What is your name?"

"We are open twenty four hours.  Day and night.  Seven days a week."

"Please will you send a taxi to Terrylin Backpackers?"

"How do you spell that?"

After much muddling through the r's and i, I said:  "The address is ........, a street away from the Premier Hotel.

Big Mistake.

"You want me to send a taxi to the Premier Hotel?  You gave me another name just now."

"Please have the taxi  here at a quarter to five.  Four, forty five."

"Okay."

"Please repeat that?"

"I must send a taxi to your place at five forty.  A quarter to six."

"No.  No.  No."

"Hold on.  I'll call somebody who knows what's going on."

(Oh, Daphne, why did you have to resign?)

While I am having this conversation with Ms No-Name Brand, a gaggle of guests are hovering over me, muttering about 'Missing International Flights', 'South African Taxis' and 'Africa Time'.

Without further ado, here is a 'Say What?' story.

In the 80's, Yvonne, a la-di-da bank colleague from Queenstown, needed to speak to the then Prime Minister of the Transkei, George Matanzima, in connection with his Fixed Deposit.

As it could take over an hour to be connected with the Chiefs office, this was a test of mental endurance and endless patience.

While Yvonne made two cups of coffee, went to the Ladies and dealt with other calls, we took turns holding on.  And on.  And on.

Eventually, we heard:  "Please may I speak to Mr Matanzima?"

"He is unable to come to the 'phone right now...." replied his secretary.  So far, so good.

And then:  ".... He is busy having a sh*t."

Yvonne dropped the 'phone:  "You won't believe what I just heard!" she cried.

As she told us we convulsed with laughter.

"It's not funny," Yvonne went on.  "I didn't even have a chance to introduce myself.  I could have been Her Majesty, the Queen of England."

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

 

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
6 comments
Comments have been closed for this article.

Read more from our Users

Submitted by
Peter Hollander
Is South-Africans Chicken or Yell...

Lately reports came out from the churches, honest and high moral people, also from the universities about proof of the many years of looting from Zuma and cronies and Guptas. Read more...

0 comments 477 views
Submitted by
Adelbert Scholtz
Please, don't fire Number One!

Most people agree that Jacob Zuma, also known as Number One, is wrecking South Africa and many have called for his removal. Read more...

0 comments 1619 views
Submitted by
Junaid
How we all got Zuma elected

Will we ever learn see one another as fellow humans and stop referring to caste, colour and creed and instead pull down barriers that divide us.  Read more...

0 comments 295 views
Submitted by
So,Recently
The threat to South African democ...

Zuma is not only a threat to the ANC and the South African economy, but to South Africa’s democracy itself. Read more...

0 comments 3641 views
Submitted by
Greg Miller
The labels we use

Just a thought in all the outrage we are showing as to what monsters are we perhaps the creators of. Read more...

0 comments 507 views
Submitted by
Roxy Belara
Why we need better waste manageme...

As a society, we need to be more aware of how we dispose of our rubbish, but what we do not realise, is how much our waste disposal methods are actually hurting our society. Read more...

0 comments 387 views
 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on Android Get the latest from News24 on your Android device.

SMS Alerts Get breaking news stories via SMS.

TV Get us in your home, on your television.

 
Interactive Advertising Bureau
 
© 2017 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.