The department of Home affairs engorges lots of people who do not even know what their jobs are all about.
Since 2010 the process of obtaining a renewal for a permit at South African Home has been quite a headache for some international students. For unknown reasons, people applications just disappeared along the way or are simply misinterpreted.
You have cases where application get lost and these students are asked to redo the whole process meaning, as Home affairs asks for original documents, they will have to redo all the different documents they paid for the first time they’ve applied for their permit.
The other case is when home affairs people make mistake during the issuing student have to go for a rectification, and they get told is to fill form a form a give copies of the documents they provided the first time, which is the procedure to follow according to staff supervisor Rizqah Abrahams at home affairs Cape Town.
However, after speaking to a student who went through this process, he was still waiting after six months and as frustration grow he called the head office manager of the permit section in Pretoria to only find out after so long that, a permit that has already been issued cannot be rectified.
Another case, while speaking to one students who did not want to tell his name, he was visiting home affairs for over 5 months and finally one day he got a mail telling him to come get his permit and when got to home affairs in order to collect his permit it’s showed not ready in the computer of one of the agent, however while trying his luck at another counter he got his permit after just five minutes.
While applying for a permit of any type of permit at home affairs, you are notified that you will be receiving a message in the next two weeks and this message almost never come through another fact is, while you have applied the waiting period is between 30 to 90 days while you find some people until now who’s application are still pending after a year. What the department of home affairs’ staff does not understand is that a student without a permit in a foreign country is a suffering person.
Everything becomes hard to get, they cannot receive any funds from your parents, sometimes they cannot fully get registered for school, their bank account are closed down and for the people under a bursary this one cannot come through because they cannot use their bank accounts.
The question remains as who’s fault is it why this confusion and why such simple staff to become so hard isn’t it a proper system of tracking of application put in place in a country that called itself an emerging country.
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