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Mmamphago
 
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Home Affairs poor service delivery

17 January 2014, 14:05
Watching 'Speak Out' on SABC last night; I couldn't help identifying with the woman who was robbed by home affairs officials, all because she needed to make an alteration on her id document.

I have waited for a whole year for my surname to be corrected, yet the status of my application is still on step 2 of 4.

After several phone calls and re-submission of documents, still getting nowhere. Unlike that woman on 'Speak Out' , they are not going to see a brown cent from me. Is there a complaints department for such things?

The application alone costs R 465; one would think that they would handle it better because it is so costly.

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