Pikitup will be distributing 240l wheelie bins within the next four weeks to the city’s residents who applied for new, misplaced, lost or stolen bins.
In the interim, residents who are waiting for their bins to be replaced are requested to continue using ordinary refuse bags.
Pikitup staff, responsible for collecting bins, have been briefed to collect the refuse bags while the supply of bins is being addressed.
Mobilitate has had several complaints related to the shortage of wheelie bins over the past few months.
It was then said that residents would receive new bins by the end of July because Pikitup were out of stock of wheelie bins.
John Kirsten from Roodepoort reported his stolen bin on 31 May and has had many issues since then to get his refuse bags removed.
On a few occasions the collectors refused to collect the bags.
“With a lot of pressure of phone calls and my neighbours fighting with the collection people, Pikitup collected my refuse bags,” he said.
This week Pikitup urged residents not to entertain Pikitup employees demanding bribes or additional fees for refuse collection services.
“Please report incidents of wrongdoing by giving as much information as possible (e.g. vehicle registration number; the area and street where such an incident takes places and the time of the incident),” asked Pikitup’s communication manager, Pansy Oyedele.
She said this would help Pikitup help identify employees who were not complying with company policy.
Serious disciplinary steps will be taken against employees who either misbehave or solicit bribes from residents.
Are you affected by the shortage of bins? Please let us know by reporting it here.
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