Chinese products are claimed to be low quality and I hear this almost every day.
So just for interest sake I decided to check where all of my office equipment was made. I checked my Dell laptop and believe it or not, it was made in China. Then I check my Snom 300 telephone. It was designed in Germany and made in China. What about my wireless Microsoft keyboard and mouse I have had for years? Surprisingly it was made in China. What about the Lenovo computer screen on my desk? It was also made in China. Even my Vodaphone 3G card was made in China.
I cannot claim that any of these products are of inferior quality because up until now all of it worked well.
If someone told me South African products were low quality I would almost believe it based on the quality of service one gets, the low productivity, the attitude of customer care agents and the competency level of colleagues.
It is difficult to measure the quality of South African products with any other country’s products since almost nothing are produced locally and almost everything are produced in China.
Why do South Africans say Chinese products are low quality? My suspicion is that South Africans are inferior and incompetent therefore they make false generalized statements like this so that they can feel better about themselves.
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