PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
Elizabeth Harlington
 
Comments: 1
Article views: 94
 
 
Latest Badges:

 
View all Elizabeth Harlington's badges.
 

My Whacky World

10 January 2014, 13:46
Service - It's something that makes the world a happier or unhappier place. But does it still exist? Take supermarkets cashiers– after dragging their heads off their arms you're greeted, in a low gruff monotone voice - 'ullo, Discount card? Bags?'. Their little limp wrists are barely able to scan your goods with any type of speed, other than very slow, and have you noticed that they sigh an awful lot? They don't even tell you what the total of your purchases are anymore. Their half open eyes flicker slightly towards the till screen as they wait for your cash or card. At least they hide the ones with bad service away in the offices – I think they call them managers. But is every business able to provide this level of service?


Let's look at the insurance companies. They're in a league of their own actually - their service is exceptional. They're genuinely interested in you as a person and enjoy looking after you. They phone you on a regular basis and when you're suicidal and at the lowest in your miserable life they're the first people to pop in for a cup of tea and a chat. You blurt out your problems and tell them you just don't know what to do anymore. Luckily for you, they have a policy to cover each of them. I've heard people say Insurance salesman are sharks but none of them I've met have ugly teeth. I think people are just being bitchy.


The ones that really annoy me are the lawyers. Your neighbour is suing you because your dog accidentally ate her seventeen year old cat. It was her best friend and companion. Your neighbour is actually schizophrenic and neither of 'her' has a cat but you feel sorry for her anyway and offer to buy her a 'new'one. She says she'd rather have money. You can't afford to pay the fifty thousand she's demanding so off you trudge to find a lawyer. He tells you the whole thing is ridiculous and suggests you offer R10 000 on top of the cat. You agree – what other option do you have? Luckily both your neighbours agree too. You write out a cheque and the case is settled – that is until the next day when you receive a summons from the same neighbour claiming a latent defect in the cat. Apparently it doesn't bark. Your lawyer suggests paying another R10 000. This time you tell him to get lost. You'd rather buy his mother another new cat. Never once has he suggested you have a nice day – his service sucks.


Take prostitutes – lots of men will tell you their service is going down. I didn't really believe it but I asked a few men and they confirmed it. Maybe these prostitutes are depressed. They need to get up, dust themselves off and start looking at the world from a different angle - jobs are scarce. I think the problem is that a lot of prostitutes are just too young and experienced. They're smart and know how to make money - but too much of a good thing always leads to burnout. By the time they're ready for marriage, they've had enough of being in the service industry. I think they're responsible for a lot of divorces.


So, as you can see – some services are really good and others have gone down. I do believe though, that any profession within the service industry should be of a high quality. Sadly it looks like there isn't much of it around anymore. In fact, we are all getting used to the fact of poor or non existent service. People need to use the proper resources. Managers should perhaps start reading the '1 Minute Manager' book and Prostitutes should learn to read. They both should watch Dr Phil – that way, they may amount to something in life. But whatever industry it may be – wouldn't it be nice if people made an effort to give service with a smile - just a little bit to brighten one's day.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.
 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
1 comment
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Debby Timm
Eskom public relations

I know this is getting old, and is probably one of the biggest irritations in our lives, however I would like to make some observations. Read more...

9 comments 862 views
Submitted by
Thulane Bolsheviks
“We saw the future in Soweto this...

Stunned and ashamed by events in Soweto this week, it may be tempting for some of us to look the other way or simply disbelieve what we see. Read more...

7 comments 1049 views
Submitted by
Johan Steyn
South Africa in Anarchy?

An.ar.chy – “a state of disorder due to absence or non-recognition of authority.” Read more...

15 comments 627 views
Submitted by
The Critic
Submitted by
Craig Pedersen
Street Racing - what's the answer...

The provincial traffic and metro are going to start curbing on what they deem to be illegal modifications.  Read more...

52 comments 2461 views
Submitted by
fransvisserdsb
The Fuel price rip-off.

If we assume an over recovery of R7/litre, we can build 2 Nkandlas per day.  Read more...

41 comments 3166 views

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Kalahari.com - shop online today

Save up to 40% on outdoor accessories!

Tents, sleeping, day packs and more. While stocks last. Shop now!

Month End Madness Sale!

Save up to 60% on across a wide range of goods from books to electronics, DVDs and many more. Sale end 31 January 2015. Shop now!

Valentine’s Day gifts – 14 Feb!

Gifts to spoil him and her. While stocks last. Shop now!

30% off fragrances

Get 30% off fragrances for him and her. While stocks last. Shop now!

Up to 30% off All Textbooks

Save up to 30% off an extensive range of prescribed textbooks for all major universities and FET colleges. Shop Now!

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

 
Interactive Advertising Bureau
 
© 2015 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.