PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
Elizabeth Harlington
 
Comments: 1
Article views: 93
 
 
Latest Badges:

 
View all Elizabeth Harlington's badges.
 

My Whacky World

10 January 2014, 13:46
Service - It's something that makes the world a happier or unhappier place. But does it still exist? Take supermarkets cashiers– after dragging their heads off their arms you're greeted, in a low gruff monotone voice - 'ullo, Discount card? Bags?'. Their little limp wrists are barely able to scan your goods with any type of speed, other than very slow, and have you noticed that they sigh an awful lot? They don't even tell you what the total of your purchases are anymore. Their half open eyes flicker slightly towards the till screen as they wait for your cash or card. At least they hide the ones with bad service away in the offices – I think they call them managers. But is every business able to provide this level of service?


Let's look at the insurance companies. They're in a league of their own actually - their service is exceptional. They're genuinely interested in you as a person and enjoy looking after you. They phone you on a regular basis and when you're suicidal and at the lowest in your miserable life they're the first people to pop in for a cup of tea and a chat. You blurt out your problems and tell them you just don't know what to do anymore. Luckily for you, they have a policy to cover each of them. I've heard people say Insurance salesman are sharks but none of them I've met have ugly teeth. I think people are just being bitchy.


The ones that really annoy me are the lawyers. Your neighbour is suing you because your dog accidentally ate her seventeen year old cat. It was her best friend and companion. Your neighbour is actually schizophrenic and neither of 'her' has a cat but you feel sorry for her anyway and offer to buy her a 'new'one. She says she'd rather have money. You can't afford to pay the fifty thousand she's demanding so off you trudge to find a lawyer. He tells you the whole thing is ridiculous and suggests you offer R10 000 on top of the cat. You agree – what other option do you have? Luckily both your neighbours agree too. You write out a cheque and the case is settled – that is until the next day when you receive a summons from the same neighbour claiming a latent defect in the cat. Apparently it doesn't bark. Your lawyer suggests paying another R10 000. This time you tell him to get lost. You'd rather buy his mother another new cat. Never once has he suggested you have a nice day – his service sucks.


Take prostitutes – lots of men will tell you their service is going down. I didn't really believe it but I asked a few men and they confirmed it. Maybe these prostitutes are depressed. They need to get up, dust themselves off and start looking at the world from a different angle - jobs are scarce. I think the problem is that a lot of prostitutes are just too young and experienced. They're smart and know how to make money - but too much of a good thing always leads to burnout. By the time they're ready for marriage, they've had enough of being in the service industry. I think they're responsible for a lot of divorces.


So, as you can see – some services are really good and others have gone down. I do believe though, that any profession within the service industry should be of a high quality. Sadly it looks like there isn't much of it around anymore. In fact, we are all getting used to the fact of poor or non existent service. People need to use the proper resources. Managers should perhaps start reading the '1 Minute Manager' book and Prostitutes should learn to read. They both should watch Dr Phil – that way, they may amount to something in life. But whatever industry it may be – wouldn't it be nice if people made an effort to give service with a smile - just a little bit to brighten one's day.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.
 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
1 comment
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Danie Strijdom
AIDS, Acronyms and Game Theory

Last night I attended an interesting event hosted by a society I belong to. Our speaker was a young virologist, Dr Britta Flach, who told us all about the HIV virus and how finding a vaccine for HIV has been a very tough road to navigate for scientists working in the field.  Read more...

11 comments 682 views
Submitted by
Wayne Russell
Consequences for misbehaviour

I attended primary and high school in the Eastern Cape. I remember receiving jacks from teachers and administrators until Grade 10. Not many smacks, but enough to recall a few. Read more...

22 comments 1578 views
Dat Plane in Ukraine, Putin & a C...

As a last word... I crack myself up! Hysteria is the only option. Read more...

27 comments 680 views
Submitted by
Rools
Submitted by
Soka Mthembu
Submitted by
Lion87
A Letter to Danny Jordaan

The administration are so incompetent it makes the ANC seem like the excellence of the Swiss!  Read more...

19 comments 2346 views

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Magical Massinga

Spend 5 nights at the gorgeous Massinga Beach Lodge in Mozambique and only pay for 4 from R13 220 per person sharing. Includes return flights, accommodation, transfers and romantic turndown. Book now!

Kalahari.com - shop online today

Up to 60% off - clearance sale!

Save up to 60% on appliances, books, electronics, toys, movies and more. Offer valid while stocks last. Shop now!

Deal of the Week!

Get bestselling John Green novels now just R99 each! Hurry and get yours while stocks last. Shop here.

Mind blowing deals on beauty & fragrances

Save up to 30% off beauty and fragrances. Offer valid while stocks last. Shop now!

Up to 50% off hair care products!

Save up to 50% on professional hair care products at kalahari.com. Offer valid while stocks last. Shop now!

30% off academic books

Score a mind blowing 30% off academic books! Offer valid while stocks last. Shop now!

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

 
Interactive Advertising Bureau
 
© 2014 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.








Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.