PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
Elizabeth Harlington
 
Comments: 1
Article views: 94
 
 
Latest Badges:

 
View all Elizabeth Harlington's badges.
 

My Whacky World

10 January 2014, 13:46
Service - It's something that makes the world a happier or unhappier place. But does it still exist? Take supermarkets cashiers– after dragging their heads off their arms you're greeted, in a low gruff monotone voice - 'ullo, Discount card? Bags?'. Their little limp wrists are barely able to scan your goods with any type of speed, other than very slow, and have you noticed that they sigh an awful lot? They don't even tell you what the total of your purchases are anymore. Their half open eyes flicker slightly towards the till screen as they wait for your cash or card. At least they hide the ones with bad service away in the offices – I think they call them managers. But is every business able to provide this level of service?


Let's look at the insurance companies. They're in a league of their own actually - their service is exceptional. They're genuinely interested in you as a person and enjoy looking after you. They phone you on a regular basis and when you're suicidal and at the lowest in your miserable life they're the first people to pop in for a cup of tea and a chat. You blurt out your problems and tell them you just don't know what to do anymore. Luckily for you, they have a policy to cover each of them. I've heard people say Insurance salesman are sharks but none of them I've met have ugly teeth. I think people are just being bitchy.


The ones that really annoy me are the lawyers. Your neighbour is suing you because your dog accidentally ate her seventeen year old cat. It was her best friend and companion. Your neighbour is actually schizophrenic and neither of 'her' has a cat but you feel sorry for her anyway and offer to buy her a 'new'one. She says she'd rather have money. You can't afford to pay the fifty thousand she's demanding so off you trudge to find a lawyer. He tells you the whole thing is ridiculous and suggests you offer R10 000 on top of the cat. You agree – what other option do you have? Luckily both your neighbours agree too. You write out a cheque and the case is settled – that is until the next day when you receive a summons from the same neighbour claiming a latent defect in the cat. Apparently it doesn't bark. Your lawyer suggests paying another R10 000. This time you tell him to get lost. You'd rather buy his mother another new cat. Never once has he suggested you have a nice day – his service sucks.


Take prostitutes – lots of men will tell you their service is going down. I didn't really believe it but I asked a few men and they confirmed it. Maybe these prostitutes are depressed. They need to get up, dust themselves off and start looking at the world from a different angle - jobs are scarce. I think the problem is that a lot of prostitutes are just too young and experienced. They're smart and know how to make money - but too much of a good thing always leads to burnout. By the time they're ready for marriage, they've had enough of being in the service industry. I think they're responsible for a lot of divorces.


So, as you can see – some services are really good and others have gone down. I do believe though, that any profession within the service industry should be of a high quality. Sadly it looks like there isn't much of it around anymore. In fact, we are all getting used to the fact of poor or non existent service. People need to use the proper resources. Managers should perhaps start reading the '1 Minute Manager' book and Prostitutes should learn to read. They both should watch Dr Phil – that way, they may amount to something in life. But whatever industry it may be – wouldn't it be nice if people made an effort to give service with a smile - just a little bit to brighten one's day.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.
 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
1 comment
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Alan Solomon
Mind your language. Remember what...

History has shown how the most compelling political and religious leaders understood exactly why it is so important to speak to people in their mother tongue.  Read more...

1 comments 431 views
Submitted by
Kelvin Esiasa167
The amazing journey of Siyabulela...

One of South Africa's youngest innovators, Siyabulela Xuza, an energy-engineering Harvard University graduate, is passionate about harnessing the power of the sun for clean affordable energy. Read more...

3 comments 383 views
Submitted by
Jean da Cruz
Update on fire Betty's bay

I'm very grateful to the firefightes who have been very busy extinguishing the blaze at Betty's Bay even though the noise at times was unbearable. Read more...

3 comments 1010 views
Submitted by
Deon George
SAPS air wing unit: Killing the c...

If you claim to care about the people, flora and fauna of SA, then best you read this. Read more...

87 comments 1622 views
Minister Nene you're destroying t...

With increase in tax you were unfair, not justified too ambitious. Read more...

17 comments 1094 views
Submitted by
Moses Mbunge
Proteas win over West Indies

Congratulations to the Proteas for such a remarkable and outstanding victory. Read more...

8 comments 194 views

Jobs in Cape Town [change area]

Property [change area]

Travel - Look, Book, Go!

Kalahari.com - shop online today

Deal of the week!

Petrol generators from R1399, save up to R350. While stocks last. Shop now!

30% off Pampers!

Save 30% when you buy 3 or more selected pampers products. While stocks last. Shop now!

This week only - 30% off books!

Get 30% off when you buy 2 or more books. Many titles to choose from. While stocks last. Shop now!

New range of Samsung smartphones!

Samsung Galaxy A3, A5 and Alpha now available at kalahari.com. while stocks last. Shop now!

Buy 3 eBooks & only pay for 2!

The cheapest of the 3 titles will be free. Many more titles to choose from. While stocks last. Shop now!

 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

 
Interactive Advertising Bureau
 
© 2015 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.