PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
Elizabeth Harlington
 
Comments: 1
Article views: 94
 
 
Latest Badges:

 
View all Elizabeth Harlington's badges.
 

My Whacky World

10 January 2014, 13:46
Service - It's something that makes the world a happier or unhappier place. But does it still exist? Take supermarkets cashiers– after dragging their heads off their arms you're greeted, in a low gruff monotone voice - 'ullo, Discount card? Bags?'. Their little limp wrists are barely able to scan your goods with any type of speed, other than very slow, and have you noticed that they sigh an awful lot? They don't even tell you what the total of your purchases are anymore. Their half open eyes flicker slightly towards the till screen as they wait for your cash or card. At least they hide the ones with bad service away in the offices – I think they call them managers. But is every business able to provide this level of service?


Let's look at the insurance companies. They're in a league of their own actually - their service is exceptional. They're genuinely interested in you as a person and enjoy looking after you. They phone you on a regular basis and when you're suicidal and at the lowest in your miserable life they're the first people to pop in for a cup of tea and a chat. You blurt out your problems and tell them you just don't know what to do anymore. Luckily for you, they have a policy to cover each of them. I've heard people say Insurance salesman are sharks but none of them I've met have ugly teeth. I think people are just being bitchy.


The ones that really annoy me are the lawyers. Your neighbour is suing you because your dog accidentally ate her seventeen year old cat. It was her best friend and companion. Your neighbour is actually schizophrenic and neither of 'her' has a cat but you feel sorry for her anyway and offer to buy her a 'new'one. She says she'd rather have money. You can't afford to pay the fifty thousand she's demanding so off you trudge to find a lawyer. He tells you the whole thing is ridiculous and suggests you offer R10 000 on top of the cat. You agree – what other option do you have? Luckily both your neighbours agree too. You write out a cheque and the case is settled – that is until the next day when you receive a summons from the same neighbour claiming a latent defect in the cat. Apparently it doesn't bark. Your lawyer suggests paying another R10 000. This time you tell him to get lost. You'd rather buy his mother another new cat. Never once has he suggested you have a nice day – his service sucks.


Take prostitutes – lots of men will tell you their service is going down. I didn't really believe it but I asked a few men and they confirmed it. Maybe these prostitutes are depressed. They need to get up, dust themselves off and start looking at the world from a different angle - jobs are scarce. I think the problem is that a lot of prostitutes are just too young and experienced. They're smart and know how to make money - but too much of a good thing always leads to burnout. By the time they're ready for marriage, they've had enough of being in the service industry. I think they're responsible for a lot of divorces.


So, as you can see – some services are really good and others have gone down. I do believe though, that any profession within the service industry should be of a high quality. Sadly it looks like there isn't much of it around anymore. In fact, we are all getting used to the fact of poor or non existent service. People need to use the proper resources. Managers should perhaps start reading the '1 Minute Manager' book and Prostitutes should learn to read. They both should watch Dr Phil – that way, they may amount to something in life. But whatever industry it may be – wouldn't it be nice if people made an effort to give service with a smile - just a little bit to brighten one's day.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
1 comment
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
AfricaMusings
The past month and what it (possi...

The shocking and quite frankly disturbing news coming out of South Africa recently cuts deep. Xenophobia has reared its ugly head again. Read more...

0 comments 122 views
Submitted by
Seun wa Moutse
The Poor people keep on voting AN...

Again, another person who is more than happy with poverty, lack of jobs, diabolical education system and zero service delivery with zero accountability. Read more...

0 comments 64 views
Submitted by
Sesi Xvi
SA economy not as big as we think...

During the Nelson Mandela and Thabo Mbeki's time SA was number 1 economy in Africa. Today, however, our economy is not as big as we think.  Read more...

1 comments 147 views
Submitted by
Tom Noblinkers252
A better way of life than devotio...

It's estimated that there are more than a 100 billion galaxies in the universe. Each one of these galaxies can contain more than a 100 billion stars. Read more...

30 comments 341 views
Submitted by
Victor
Atheists will never understand Ch...

Among the many “get out of jail cards” Christians’ use in debates with atheists is the one where they say that atheists will never understand Christianity.  Read more...

205 comments 1838 views
Submitted by
Colin Webster452
MWEB Protea player beats Zimbabwe...

We are all aware that Kyle Turnbull is without doubt the best FIFA eSports gamer in South Africa as he has been crowned the SA National Champion twice in as many years. Read more...

2 comments 274 views
 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

News24 on Android Get the latest from News24 on your Android device.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

 
Interactive Advertising Bureau
 
© 2015 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.




Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.