PLEASE NOTE:

MyNews24 is a user-generated section of News24.com. The stories here come from users.

 
The Real Harry Potter
 
Comments: 0
Article views: 540
 
 
Latest Badges:



 
View all The Real Harry Potter's badges.
 

Telkom still a monopoly

08 May 2012, 09:21
Being in the IT business I work with several connectivity and data suppliers, and regrettably Telkom continues to feature as an "upstream" supplier to more than ninety percent of my clients. The problem that I have with this frustrating situation is that my "supplier" advertises themselves as my opposition: directly to my clients!

Telkom landlines have always been a prerequisite for ADSL services, and still are. In other words, you need to have a Telkom landline to apply for ADSL. Now I find a client that needs Internet, so I send them to a Telkom customer services branch to apply for the landline. When they have put in the application the Telkom official has been trained to ask, "Would you like ADSL Internet on that line?" Now this gets me annoyed.... My client is not educated about the ins-and-outs of the Internet, so they easily get fooled into saying "YES" to that question. So Telkom then gains another ADSL service where I would have been the "reseller" and made a monthly percentage while charging the same price to the client. To top this, they also often manage to sell their ISP service to the client, and even worse, a contract for the services based on a "free" modem! So my effort in promoting my services has then resulted in Telkom stealing the client completely.

The above is worst-case scenario of course, but how about the other, more common situation:

The client gets their landline ordered and installed. The reseller sells them the ADSL service and the data package that suits their needs. Telkom will still EVERY MONTH send advertising to the client inside their Telkom account envelope, drawing them to bundled line, call and data bundles. Telkom is the only provider of fixed lines (and I exclude cellular, wireless and VoIP providers for the reason that they are not fixed lines) in the Free State where I am based... and the country if we exclude the minor presence of Neotel's fixed line service. So is it ethical that Telkom relies on resellers to sell their fixed line so as to do business in the ADSL marketplace, but then try and undercut the same Telkom resellers?

And the latest Telkom trick seems to be the situation where copper wires have been stolen. They then assess the situation and decide for themselves that they will replace the copper lines with their "new" 8ta cellular data service. So they supply the customer with a modem and connect to 8ta, thereby cutting out the ADSL service entirely, so if you were a Telkom reseller you are out of the picture now! If you sold data to the client you now sell nothing! I had some success recently when I reported two such situations to ICASA: both were fortunately replaced with copper lines, but the situation is such that the wires WILL be stolen again, and they WILL eventually go this wireless route.

8ta is Telkom's "savior" in the data business: a very clever idea to keep the data business alive and profitable. The general population (including 90% of IT staff) doesn't realize that 8ta's wireless link CAN support standard broadband accounts if 8ta allow that configuration from their side; and Telkom/8ta will not admit it: of course that would cause them a serious loss of profits! (And let us not forget where a large portion of Telkom's ownership lies.)

If we can only see the irregularities that surround us, we may be inspired to stand up for what is right.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.
 

Read News24’s Comments Policy

24.com publishes all comments posted on articles provided that they adhere to our Comments Policy. Should you wish to report a comment for editorial review, please do so by clicking the 'Report Comment' button to the right of each comment.

Comment on this story
0 comments
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
John Murphy
Rugby

The despised English introduced Rugby in 1858 and it became so popular that in 1902 there was a temporary ceasefire in the Second Boer War so that a game could be played between British and Boer forces. Read more...

0 comments 14 views
Submitted by
NomfundoMlaba
Dark side of a rainbow nation

As a privileged born free of South Africa, I am deeply agonised to see how much we as the privileged youth don’t appreciate the simple things in life. Read more...

3 comments 723 views
Submitted by
Matjila Alejandro
Amplats’ cowardice should not be ...

I urge the powers-that-be to hurry and table legislation that would make what Amplats is doing illegal soon and to force other players to respect the workers’ right to strike and to fair bargaining. Read more...

7 comments 95 views
Submitted by
Reflect 014
Treachery part 4 - Ideology – the...

The author of pawns asserts that whichever side wins out, the internationalists of either persuasion will call for a world government as the only solution to handling humanities problems. Read more...

2 comments 25 views
Submitted by
Terence Wessels
It's hard not to give up!

I cry for my country, she is dying in front of us, and we are all powerless to stop her murderer. Read more...

8 comments 200 views
Submitted by
Bolsheviks Partysa
Government's proposed retirement ...

Members to the pension fund should remain in control of the funds and treasury and or government should allow members to withdraw the funds as and when they wish to do so. Read more...

6 comments 319 views

Jobs in Cape Town [change area]

Property [change area]

APARTMENTS / FLATS FOR SALE IN Durbanville

Apartments / Flats R 650 000

HOUSES FOR SALE IN Durbanville

Houses R 5 600 000

Travel - Look, Book, Go!

Magical Massinga

Spend 5 nights at the gorgeous Massinga Beach Lodge in Mozambique and only pay for 4 from R13 220 per person sharing. Includes return flights, accommodation, transfers and romantic turndown. Book now!

Kalahari.com - shop online today

2 TV Series for R250

Get 2 TV Series box sets for R250 and save up to R148! Offer valid while stocks last. Shop now!

Mind blowing deals on beauty & fragrances

Save up to 30% off beauty and fragrances. Offer valid while stocks last. Shop now!

Up to 50% off hair care products!

Save up to 50% on professional hair care products at kalahari.com. Offer valid while stocks last. Shop now!

30% off academic books

Score a mind blowing 30% off academic books! Offer valid while stocks last. Shop now!

Mind blowing deals on electronics!

Save up to 35% on electronics. Offer valid while stocks last. Shop now!

OLX Free Classifieds [change area]

Samsung Galaxy s4

Mobile, Cell Phones in South Africa, Western Cape, Cape Town. Date October 24

Best bargain in big bay

Real Estate, Houses - Apartments for Sale in South Africa, Western Cape, Cape Town. Date October 25

VW Golf 6, 1.6 Trendline (Excellent condition)

Vehicles, Cars in South Africa, Western Cape, Cape Town. Date October 25

 

services

E-mail Alerts The latest headlines in your inbox

RSS feeds News delivered really simply.

Mobile News24 on your mobile or PDA

E-mail Newsletters You choose what you want

News24 on your iPhone Get News24 headlines on your iPhone.

SMS Alerts Get breaking news stories via SMS.

Blogs Your opinion on you, me and everyone.

Calais Website keywords automated by OpenCalais.

 
Interactive Advertising Bureau
 
© 2014 24.com. All rights reserved.
There are new stories on the homepage. Click here to see them.
 
English
Afrikaans
isiZulu

Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Settings

Location Settings

News24 allows you to edit the display of certain components based on a location. If you wish to personalise the page based on your preferences, please select a location for each component and click "Submit" in order for the changes to take affect.








Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.