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Luzuko Mtoyi
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This is a crime that we ignore?

07 February 2014, 06:59

On the 4th February 2014, I got a call from a lady who said her boss at Legalwise, wanted to send me a parcel that was confidential. She called me on my business phone. She went on to say, "Sir, I do not think you would want something so confidential to be delivered at your work premises". Un-wittingly, I gave her my home address, complete with my cellphone number.

At the back of my head, I am thinking, who would be suing me via Legalwise? Is this person suing me as an individual or my business or one of my family members and I am standing surety or what?

Then, today ( 06.02.2014), I got an sms from my bank notifying me that R299.99 had been deducted. I called my bank and they told me that a company called Paysoft had deducted this money and they gave me the contact details. I called Paysoft, who in turn said a company called Phi- Vision had debited me. I was given the contact details.

I called this company and they told me that a company called Something-Cash had debited it went. The lady at Phi-Vision offered to send me the recordings where I agreed to the debit order ( No rocket science guessing which recording this was! You right, the Legalwise parcel lady). In that recording, you do not hear the lady talking but you hear my voice where I am saying "yes" to some question, but this "yes" is the CONTRACT! When I gave my address and cellphone, I was sealing the "DEAL". Nogal.

Now, the company in Durban is the same company that 4 months ago fraudulently debited my account via a company called Stratcol. The same thing happened at that point again. I called Stratcol. They referred me to this other company; which company referred me to another and the third company was this Durban dude whose surname is Pillay.

There is one thing common with these two incidents: You first receive a call trying to confirm whether this is "Mr so and so".

Once your account has been debited and you call these guys, there is one thing in common as well: The first company tells you that 'we are dealing with millions of debit orders and your one is but a small item in this'  and we are just collecting on behalf of someone. They get cocky, down right rude, condescending and in-your-face arrogant! As if to say, "ah, you think this is serious, this is just small change".

Then, you have to chase these people for a refund. They refuse to acknowledge that they are perpetuating FRAUD. They claim "because we have a website, we are a legitimate business".

The banks also just shirk the responsibility. If you are lucky they will reverse the debit order, albeit for R70 or so. They become defensive as well and all you have is the INCONVENIENCE of losing money and your time when you phone all these "seemingly connected businesses".

My take:

1. Why are we as citizens, letting these scums get away with this?

2.Why are the banks not nipping this thing? Are they getting something out?

3. Where is our intelligence people to look into this

4. This is a crime, a violation of people's rights ( as good as being robbed or burgled). Why do we treat it so soft? Because there is no blood involved?

Who has had this experience? Please share with us

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