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Wilhelm Albert De Beer
 
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Vodacom's False adverts

24 March 2014, 07:08

Vodacom say Please refer to the E&OE (Errors and Omissions Excepted) which reflects foot note on all brochures. Does that now clear them from falsely advertising stuff

False advertising and Withholding information


The Consumer Protection Act works strongly in favour of consumers when it comes to advertising. Gone are the days when advertised specials are suddenly out of stock when you get to the store. Suppliers are now obliged to provide you with an equivalent product at the same discounted price – if they don’t, you are entitled to complain and get something done about it.

If you’ve encountered some dodgy behaviour from a store or supplier, it is probably best to approach them in the first instance to see if it can be amicably resolved. If it cannot, you can complain by contacting the National Consumers’ Commission:

Email: contactus@thedti.gov.za
Tel: 0861 843 384
Fax: 012 394 2558

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