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LETTER
Don't blame eNatis
13/05/2008 14:03 - (SA)
Dear Editor
The letter Eish eNatis! refers.
I would like to respond as follows:
Problems with bookings relate to capacity limitations at service centres, and cannot be laid at the door of the eNatis. System performance is outstanding and has been so for more than a year - www.enatis.com offers detailed information in this regard.
It is also worth noting that the eNatis booking system is currently used only in Mpumalanga, the Free State and the Western Cape. Gauteng operates its own booking service through its Shared Services Centre. It was developed independently by the province and does not form part of the eNatis. Problems experienced with the latter should therefore be taken up with the provincial department of transport.
In one of the comments to the letter a News24 user states that the eNatis website (www.enatis.com) is hosted on a US server, and speculates that this poses a risk in terms of data theft. The eNatis website should not be confused with the system itself - the former is merely an online public information service.
The eNatis and the data records referred to by the reader are stored in an extremely secure environment at local premises and cannot be accessed via the website.
Philip van der Merwe,
Media Liason Officer: eNatis
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