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Desperate times

by
2008-12-05 10:01

Len van Heerden, News24 User

Tito Mboweni has hinted that the MPC might consider doing something about interest rates in reaction to the world economic slowdown and actions by other countries. We have a well-managed economy but despite this, it has slowed down in the last quarter to 0.2% growth.

Our overriding policy has been the management and control of inflation. Despite several interest increases, inflation romped from 4% to 13% before it started a downward turn and it is now at 12.4%. It is likely to go into single digits as soon as February because of a recalculation which was delayed. This will still mean that inflation rate is outside the 3-6% range. The effect of oil will likely have another 1% impact over time.

At what cost, I ask? As mentioned earlier, the economy is unlikely to see higher growth and our exporters are not taking advantage of the weaker currency.

Experts say we really did not have much control of our inflation (oil had a lot to do with it) and so punishing the South African consumer would have a negative effect on the economy. They were right.

So, what do we do? I still believe that fiscal prudence is still necessary, but we need to radically shift our mindset in terms of the relationship between interest rates and inflation targeting.

The economy is important and in order to provide employment, it needs to grow.

Inflation is a potential problem, but we cannot always look to Zimbabwe for inflation that has received less than top priority.

What to do

I would therefore urge Tito to consider the following options:

1. Bond rate fixed for 20-30 years at around 7%. This would only be applicable for the primary resident and one cannot transact from this account. You can choose to pay early, but you cannot borrow from this account.

2. Rates for credit cards, personal loans to rise to 20% or whatever rate the lending banks choose.

3. If purchasing a car worth less than R150 000 the individual would be allowed a rate of 10% again fixed over an agreed period. This is only applicable to a person buying their first car or primary car to get to work.

4. Small business loans should be at 5% for the next five years to help spur the economy. We cannot rely only on BBBEE for small business development. At the moment, so many small businesses fail because their cash flow is affected by the payment cycles of the big companies (Pick 'n Pay only pays after 90 days but demands cash on receipt) and government departments.

Also, paying 20-25% of your income to a bank prevents you for expanding and employing more people. Large companies do not create employment over time. They simply exchange faces.

South Africa is falling behind in terms of small business development for the rest of the world. Consider that 80% of new growth around the world is due to small businesses.

It is one thing for Tito to lower the repo rate by 1-2% as expected, but more needs to happen to ensure that small businesses become the cornerstone of the recovery.

We need to start understanding that not all credit is bad, and less spending means fewer employed people which means more people relying on the state which could also be dire for the economy. We need a balance and Tito has that opportunity.

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Geoff 12/5/2008 10:17:00 AM
I hear you and understand the logic, but can't see how the situation with regards to primary residences and "primary cars" could be effectively monitored..... Too many variables.
HVR 12/5/2008 10:19:26 AM
Although not exactly part of this subject. Education, especially tertiary education is a problem for SA. Make any school payments, university payments a tax deduction. Also give companies incentives to sponsor children/young peoples education through large tax benefits and a bouns on their BEE rating if the receiver of the grant/bursary is previously disadvantage AND from a poor community.
Kenroid 12/5/2008 10:19:38 AM
You say not all credit is bad - and I agree with you on that, but then why would you want credit card and personal loan rates to increase to 20%? If you are using that credit to produce an income, then its good credit - but if you are buying plasma tv's and other expenses...then its very bad! Personal loans and credit cards are often where small business get kick started from...otherwise I agree with most of your article.
Oom_Kosie 12/5/2008 10:22:49 AM
"Experts say we really did not have much control of our inflation (oil had a lot to do with it) and so punishing the South African consumer would have a negative effect on the economy. They were right." And you think Tito did not know this? What he did not know when he started hiking rates in 2007 was that the US crisis was going to unfold. If it was not for that, growth would still have been robust here. Stop blaming Mboweni for being brave and giving SA the medicine it needs!
The Dude 12/5/2008 10:24:57 AM
I like the fact that you didn't just say more had to be done but actually gave some suggestions and quite good ones I might add.
VG 12/5/2008 10:32:32 AM
While I agree that desperate times call for unusual measures, none of your proposals have a sound economic basis.Banks are profit-making entities.If they borrow from the RB at x rate - how do you propose that they lend to consumers at a rate less than their own borrowing cost? ultimately, the shortfall will have to come out of the fiscus (subsidy) - which comes from consumers anyway.
Mich 12/5/2008 10:36:15 AM
Can I hire you as my bank manager - I could do with a 7% loan rate on my home!
Spongebob 12/5/2008 10:44:12 AM
I've always wonder how interest rates tackle inflation. Anyone kindly explain it to me (just a summary) please.
Cynical 12/5/2008 10:48:59 AM
...and that factor is the fast-approaching election next year. The ANC - your party - will make damn sure that Tito does whatever will be popular to dupe voters into voting for them next year. So don't expect Tito to do what's good for the economy; rather expect him to do what's good for vote catching. That's the way it works here.
nthatuwa 12/5/2008 10:53:20 AM
Len,this is a little too serious for Friday.Or is it just me who erad this article with difficulty.How about something a little humorous?
Sven Gohre 12/5/2008 10:54:12 AM
Len, I agree that Morgages should be set a lot lower than consumer credit rates and the role of Building Societies should be brought back. When the commercial banks rushed out and offered lower interest rates for home loans, as they were able to subsidise from commercial debt, the Building Societies were swollowed up. I cannot understand how intersest rates on Home loans were allowed to be pegged on a par with risky credit, ie credit cards and personal loans.
Thembalabantubonke 12/5/2008 10:54:20 AM
He did mention that loans for small businesses should be lowered. This hopefully would reduce adherence to credit cards by small business.
Steven 12/5/2008 10:54:21 AM
Tito based his actions on the curbing of inflation and the propping up of the rand.It failed.Inflation is still very high and the rand is weak. But now he has also stopped the economy in its tracks. With low rates we would also have a high inflation rate and a weak rand - but we would have a growing economy. Now we have nothing!!!!!!
Sven Gohre 12/5/2008 10:56:01 AM
Len, I agree that Morgages should be set a lot lower than consumer credit rates and the role of Building Societies should be brought back. When the commercial banks rushed out and offered lower interest rates for home loans, as they were able to subsidise from commercial debt, the Building Societies were swollowed up. I cannot understand how intersest rates on Home loans were allowed to be pegged on a par with risky credit, ie credit cards and personal loans.
Len van Heerden 12/5/2008 10:56:08 AM
Actually, this is not as difficult as you suggest. Banks have different rates for each individual and they determine the qualifying criteria anyway
hc 12/5/2008 10:57:01 AM
No need to do this if consumers drastically cut down on cellphone spending, smoking and alcohol. Sorry forgot to mention the Range Rovers but then again I am not so sure that these vehciles are normally bought with "legal" money.
WhiPnTickle 12/5/2008 10:59:08 AM
is get the banks to stop over charging us everytime we want to draw our money out of the machine. Reduce bank fees allow more money int he pockets of public encourage the public to spend with packages and investments.
Thembalabantubonke 12/5/2008 11:01:21 AM
Why not take some time and read the article again. Read what you wrote and then read the article again and perhaps you will realise again that you missed the point of the article. Tito is not criticised rather suggestions are forwarded to him. Is English so difficult?
Kabelo Mphalo 12/5/2008 11:03:45 AM
Since when are you an expert on credit? What kind of statement is "our exporters are not taking advantage of the weaker currency." What are you talking about? That is just ignorance. Banks dictate their own interest rates, you dont know what it does to their profitability models. Jeez, who do you think you are? Editor, you dont HAVE to print EVERY letter that Len sends you. Honestly!!! Poorly researched opinion Len.
John Camp 12/5/2008 11:04:23 AM
Fully agree with your article but i need you to clarify one point regarding bonds. When you say you may not borrow from a bond i presume you refer to people without any access funds? If i choose to put all my savings into my access bond thereby reducing my interest i should have access to them?
TB 12/5/2008 11:05:32 AM
In fact a few years back, banks did not lend money on bonds, except for the intended purpose - to either buy or improve the property. Then it was changed and is now being misused for other bad debt. Kenroid: Please read his suggestion on small business loans. If one can prove that the loan is actully to open a small business, why do one need a personal loan/credit card to start off?
Joe333 12/5/2008 11:08:59 AM
The consumer has very little influence over the inflation rate? Not true! As the demand for goods grow, especially luxury items, the prices increase and we will not stop buying. It?s difficult to determine what people use credit cards and personal loans for. Increase VAT on luxury items to 25% and fix personal loans and credit card rates at 12%. Truth is though, that we have been living beyond our means on easy credit, but inflation is less important than economic growth at this stage.
Oom_Kosie 12/5/2008 11:18:27 AM
It's called the "Monetary Transmission Mechanism" in economic theory. It would take a bit too long to explain here in this little block, but you should go and read up on it. Just google those terms and you'll find it. I hope you can understand it, it's quite complicated, but just keep at it and you'll succeed! :)
Oom_Kosie 12/5/2008 11:22:16 AM
It's called the "Monetary Transmission Mechanism" in economic theory. It would take a bit too long to explain here in this little block, but you should go and read up on it. Just google those terms and you'll find it. I hope you can understand it, it's quite complicated, but just keep at it and you'll succeed! :)
Dave Robbins 12/5/2008 11:24:15 AM
I agree with points 1 and 4, but the percentage mentioned in point 2 should be open to market forces and not pegged, and point 3 seems to me to be open to abuse due to the ability to enforce/monitor it. But I like your approach; something definitely needs to be done to get more smaller businesses going. As an imminent small business person myself, I think I am in the "Terrified" category on the "Afraid, Frightened or Terrified" scale!
M 12/5/2008 11:27:30 AM
he gave us a solution for South Africa. 7% interest rate? How could this become possible? Do you expect the banks to make a loss?Not a chance.The economy is slowing down,yes,but so is irate consumer spending which was dearly needed. Kenroid - sorry mate, personal loans&credit card should be even higher than 20% because if you have no money (or a partner with money),you shouldn't be able to start a business.
Big Bad Bob 12/5/2008 11:30:03 AM
In fact access bonds are, it seems to me, one of the major causes of the people being over extended. You need cash? Just take it out of the bond. That's a hole you might find it very hard to get out of. So a low-rate Bond that you cannot withdraw from would be a good idea. However it will require a differential lending rate between commercial banks and SARB and you can bet the banks will look for ways to exploit that.
Big Bad Bob 12/5/2008 11:31:47 AM
This is easily sorted out at purchase time as all ownership records get checked at that point. And if the purchaser doesn't do it then the bank,SARS and the attorneys will. So QED. You have this house, you want to buy another? Please stipulate which one is your actual residence.
slabs 12/5/2008 11:38:52 AM
We were not punished, we were protected and if the interest rate was not lifted we would have been in the same boat as the USA.We also need to understand that should this meltdown not have happend, we would be paying R15 a litre of petrol and inflation would be at around 20%. Bottom line is that one must never over expose yourself with dept.Well done TITO,at first I thought you were mad but now I see how wise you are.The NCA also helped curb runaway inflation.
Democrat 12/5/2008 11:39:06 AM
If you do that I will rebond my house for 100% loan value and use the excess cash for investment. Same story with the car. Not allowing any transaction on the account is worthless as you only need to get the loan through once to release the cash.
Len van Heerden 12/5/2008 11:47:24 AM
My proposals were aimed at the Reserve Bank and not commercial banks. I understand they are there to make a profit and cannot on lend at a lower rate. Sorry for not making this clearer
slabs 12/5/2008 11:48:01 AM
Inflation is driven by demand, the more we spend the higher infation becomes.By raising interest rates people spend less and inflation comes down. Look at property for example,low interest rates encouraged speculation wich drove the price up. The same goes for food,oil,gold,steel etc.Growth is good but to much growth and the poor can not afford anything so we slow it down and let everybody catch up.SA policies are very sound and protects the consumer at the end of the day.
Margaret 12/5/2008 11:48:21 AM
Interest on Home Loans are not pegged on a par with risky credit. The Reserve Bank merely sets the repo rate. The banks determine the various interest rates from there, and mortgage finance IS ALREADY considerably cheaper than risky credit. ALWAYS HAS BEEN. Credit cards over 20%, (unless you earn so much you shouldn't need credit:)), store accounts approx 30%, loans from African Bank, Capitec, etc over 30% as far as ai know.
Filemon 12/5/2008 11:48:58 AM
It might make sense to someone with a nursery school qualification in economics. If it was published on 1 April it would have been humorous.
Thembalabantubonke 12/5/2008 11:56:25 AM
Higher interest reduce demand for credit, and hence the number of people requiring a product or service is reduced. If I have as many products produced as the demand, then there is no reason to increase prices. Easy credit increases the demand beyond supply and in order to equalize the situation, you need to decrease supply of money. Problem is that with little competition, prices will rise anyway, because THEY CAN
slabs 12/5/2008 11:56:37 AM
USA made the mistake of lending to much money to the public and look were it got them.People should not be encouraged to borrow as this creates over spending and inflation,it is an art to balance all this but I must say SA has got it spot on.Taking the world crisis into account SA is looking pretty good thaks to the NCA and interest rates. We have room to move and lower interest rates quite a bit next year and this should protect us.
Margaret 12/5/2008 12:04:30 PM
Interest on Home Loans is not pegged on a par with risky credit. The Reserve Bank merely sets the repo rate. The banks then determine the various interest rates from there, and mortgage finance IS ALREADY considerably cheaper than risky credit. ALWAYS HAS BEEN. Credit cards over 20%, (unless you earn so much you shouldn't need credit:)), store accounts approx 30%, loans from African Bank, Capitec, etc over 30% as far as I know.
mrman 12/5/2008 12:04:31 PM
although i do not have any objections to your suggestions, i do believe our new found dependancy on government intervention is just going to compound the problem. we're experiencing the dark side of a free market system, and should rather find capitalist ways of implementing your suggestions, else we might all be driving trabants in a couple of years...
Spongebob 12/5/2008 12:04:52 PM
Thanks guys!
Sky 12/5/2008 12:07:53 PM
Im from SA but living now in the UK and let me tell you-things are not as bad in SA as they are here. They have decreased their vat rates in the short term to alleviate the thousands going bankrupt with houses being repossessed, yet they all know this will come back to bite them in the butt in the not so distant future. I agree with you but lets also look at the positive of what we do have.
LL 12/5/2008 12:12:33 PM
Most bank would experience cash flow problems because clients normally leave their deposits (liabilites to banks) for a short time (usually 24hours - 5 years)and mortgage loans (bank assets) are normally collected over a long period (usually 20-30 years). Credit cards and personal loans are unsecured debt and the amounts owing by clients generally not as high as mortgage bonds. Let's also see if interank confidence is going to grow in the next 5 years, otherwise banks won't lend another money.
Exiled 12/5/2008 12:13:27 PM
A few comments. The fiscal policy you talk about is actually a monetary policy. Fiscal policy deals with government spending and taxation. What causes small business to struggle with their cash flow is their VAT repayments. As prices increase so does their VAT portion that is payable to the receiver every month which has a huge impact on monthly cash flow. South Africa is currently in a budget deficit and we must not loose sight of this. To curb inflation you reduce the supply of money into a system by increasing interest rates (monetary) or by raising taxes (fiscal). In essence you create unemployment to curb price increases. However the price of oil (external factor), the price of labour (internal ? thanks to the unions), the rapid reduction of interest rates (internal) 3-4 years ago and the sudden availability of credit (internal) to all were the catalysis?s for the increase in prices of goods. The credit act hate it as mush as you do saved South Africa from being worse. Now what is worrying is that the government has to kick start the economy like all others by reduction of taxes, reduction of interest rates assistance with government loans or concessions but there is a deficit. Cant spend what you don't have, SA will now spend on borrowed money. Where will it come from the World Bank and other countries of course at a cost. A cost to our currencies (it will always be weak now) and our natural resources. This is why China is Zimbabwe?s friend. So we are in this deficit and the ANC is promising all these radical changes but at what cost? What has not happened in the years of plenty is the reinvestment in the South African infrastructure like hospitals, roads, power, ports, etc these things generate income for normal people in wages and the economy expands because of government spending (legal above the table spending). We have not done this. We are years behind. No matter how you look at the political landscape the fundamental things have not been done for long term favourable growth. What the ANC has done will only really be felt in two years time it is criminal and at the very least amateurish. The SA economic climate will get worse very much worse.
LL 12/5/2008 12:14:43 PM
Most bank would experience cash flow problems because clients normally leave their deposits (liabilites to banks) for a short time (usually 24hours - 5 years)and mortgage loans (bank assets) are normally collected over a long period (usually 20-30 years). Credit cards and personal loans are unsecured debt and the amounts owing by clients generally not as high as mortgage bonds. Let's also see if interank confidence is going to grow in the next 5 years, otherwise banks won't lend another money.
Rogi 12/5/2008 12:15:22 PM
Len, have you ran any financial models and tested the effects thereof?
LL 12/5/2008 12:18:10 PM
Remember bank charge interest in line with client risk profile. To get banks to charge 5% for lending R1 million to a high risk business venture, won't be easy I'm afraid, Good Old Len. In the end, the effect will be lack of funding on a higher scale than it currently is.
Rogi 12/5/2008 12:22:55 PM
Int rates are charged for risk assumed..You telling me someone buying a house over 20 years is worth a risk of 7% in RSA?? No, thanks I will rather lend the Government!Plus, imagine the prices of property with 7% interest, LOL!!! Poor will definitely be able to afford it, for sure! Len, do us a favour and write on BEE, leave economics to economists!
Robert 12/5/2008 12:24:09 PM
"as mentioned earlier, the economy is unlikely to see higher growth and our exporters are not taking advantage of the weaker currency." Um... people overseas don't have money either. It's a WORLD economy crisis. And no, we don't produce things cheaper than many other alternatives.
LL 12/5/2008 12:25:07 PM
Since credit card and personal loans are unsecured debt, remember, the aim of banks is to ensure continuous stream of inflows (loan/credit card repayments), increased product utilisation and customer longevity. Adverse consumer financial position and high interest rates are already make it difficult for consumers to service their debt, results in growing bad debt for banks. Banks would prefer to screw us within reasonable range, so that we can come back for more credit.
Win 12/5/2008 12:25:38 PM
I agree, it's friday. As much as I agree with all the crap going on, it's friday people. We really don't want to keep hearing about all the bad things in this world!!
John 12/5/2008 12:29:46 PM
Excuse me. less than 3 years ago your so called economists were forecasting an unprecedented residential building boom in SA until 2010 and beyond. I stupidly took their advice and invested in plant and equipment, and jobs, only to find that they got it so so wrong and incidentally this was before sub prime. I would rather look at the tea leaves in my cup than believe these people again.
LL 12/5/2008 12:29:55 PM
Fix mortgage rates at 7% for 20-30 years and see how many banks will still be in business in 3 years time.
Stryder 12/5/2008 12:31:57 PM
Interesting suggestions Len. I like them on paper, I have one concern thoguh, Fixing interest rates is the same as price fixing. You have an economics background it seems, so what do we know about price fixing and its effects on economic systems?
Thembalabantubonke 12/5/2008 12:37:40 PM
Well, I can understand why you did not understand the article. It was not written in bold letters and the small fact that you failed Kindergarten economics. You really are a pathetic waste of oxygen. Why not go hide somewhere with the Boeremag?
L van Heerden 12/5/2008 12:45:42 PM
I would not say price fixing and fixing an interest are the same. Consider that people can fix the interest with their bank, based on the cost of capital for the bank. So, some banks offer a fixed rate for 10 years to consumers which is often above the prevailing interest rate until the prediction is that the rates will fall. If you go to the bank and ask for a fixed rate, it will likely be cheaper than 2 months before.
chops 12/5/2008 12:45:58 PM
"because if you have no money (or a partner with money),you shouldn't be able to start a business". Wow. Possibly the most ignorant comment I've read. On any forum. Ever! Lots of people have good ideas and business sense but no money. They should be encouraged and helped. Why on earth shouldn't they be allowed to start a business? Some of the richest people started out with nothing.
Jayzee 12/5/2008 12:48:07 PM
Unfortunately our banks have been trained to punish the poor by imposing higher interest rate on them whilst negotiating lower rates with fat cats. They will stop at nothing from milking the black population of this country. The poor will remain poor and the fattish will benefit.
Thembalabantubonke 12/5/2008 12:48:57 PM
Price of property is likely to experience inflation due to the lower interest rates. Furthermore, the interest rate will be as a result of Reserve Bank guarantees i.e. banks will be able to receive backing for such loans from the receiver who would loan the banks at a repo of , say , 4.5%. Obviously, this has to be government policy rather than policy of each bank.
Shaun K 12/5/2008 12:50:03 PM
Wow you are a clever guy, do you have a boyfriend?
Stryker 12/5/2008 12:51:10 PM
I have stepped in things that had more common sense than you Len, and I dont mean Thembalabantubonke!
L van Heerden 12/5/2008 12:51:48 PM
In the USA, they have mortgage rates of about 6-7% fixed for 30 years but credit card rates are between 18-21%. In South Africa, credit card rates range from 17% to 25%. So, I am curious as to the logic behind your statement that a 20% interest rate on credit cards would somehow present a different scenario on credit than we already have today.
Amazed 12/5/2008 12:52:40 PM
We are indeed talking about price fixing and collusion - Len werent you in the previous topic berating big banks, CEO`s etc for collussion, price fixing etc etc - seems to me you are somewhat Bipolar or maybe you work for government.
Len van Heerden 12/5/2008 12:53:06 PM
My apologies for confusing the two and thank you for your correction on the difference between Fiscal Policy (Trevor Manuel) and Monetary Policy (Tito Mboweni)
L van Heerden 12/5/2008 12:58:33 PM
I am trying to understand your first posting. Why would most banks experience cash flow problems? With less debt, people will have more money to save an invest or even spend. When they spend, the retailers will deposit more money hence improve the cash flow of banks. They can employ more people. Then again, there is inflation, but much of our inflation is caused by lack of competition. I know this is simplistic
John Camp 12/5/2008 12:58:41 PM
I didn't read your article cos it's Christmas in 20 days but how did you get that right? News24 published your encyclopedia? Wow, i wanna be like you... ;-)
GailC 12/5/2008 1:08:28 PM
I agree with most of what Len is advocating but credit cards are already charging 27% interest in some cases. The other area which I beleive you are not addressing is that of population growth and the population which is growing the most due to social grants being applied the wrong way. Social grants should be used as an incentive to lower population growth through incentivising men to take responsibility for it through either tax cuts or payouts to those who fire blanks on a once off basis.
Joe333 12/5/2008 1:16:52 PM
My sentiments exactly! The 5 billion Eskom is borrowing from the World Bank is just the start of the problems. Of course the brunt of the government?s flawed monetary policy will have to be borne by the tax payer. Trevor Manual is trying to convince us that the fundamentals of the economy are strong, but the really bad days are still ahead. The more the government policy is influenced by labour and communists, the worse it will get!
L van Heerden 12/5/2008 1:23:39 PM
I presume you have sense, which is not apparent from your latest one liner. But hey, to each his own.
VG 12/5/2008 1:24:05 PM
How on earth can you say" ...my proposals were aimed at the Reserve Bank..not at commerical banks". Since when does the RB offer mortgages/carloans/small business loans or any loans for that matter? ALL they can do is the set the prime lending rate - all credit providers price off that base rate depending on the risk.
L van Heerden 12/5/2008 1:24:53 PM
I was writing about Tito and his area of influence. Population growth is beyond his control
L 12/5/2008 1:26:53 PM
The very same communist resided over a growing economy while capitalists in Japan, Europe, Iceland and America presided over failing economies some of which are in a recession or bankrupt
VG 12/5/2008 1:27:18 PM
How on earth can you say" ...my proposals were aimed at the Reserve Bank..not at commerical banks". Since when does the RB offer mortgages/carloans/small business loans or any loans for that matter? ALL they can do is the set the prime lending rate - all credit providers price off that base rate depending on the risk.
LH 12/5/2008 1:28:08 PM
Currently I pay any extra money I have in to my home loan, with the understanding it is there if I need it in an emergency. If that facility is stopped, I will no longer pay more in, and it will no doubt be spent on unnecessary things.
Robert 12/5/2008 1:29:40 PM
"money to save an invest or even spend" isn't it the spending that has already been the problem?
Joe333 12/5/2008 1:45:00 PM
The economic growth that we experienced since 1994 was due to the markets opening up for South Africa! Remember sanctions? Your communists very quickly become capitalists when this happened. However, countries like China and India that have opened their markets, have been running at a growth rate of 15 to 20% and some even higher. We were cruising along at 5%. Please tell me what the government has done with the money that they accumulated during the period of good growth. RDP housing?
Margaret 12/5/2008 1:45:10 PM
If, in the absence of access bonds, you spend any extra money on unnecessary things, you have no-one to blame but yourself. Childish behaviour, such as the sort you suggest, never pays dividends.
VG 12/5/2008 1:53:02 PM
Well it's not (always) there if you need it in an emergency - apparently (if you're with one of the big four banks) you now have to apply (yes, apply!) to access your money - subject to the provisions of the NCA.

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