News24.com outage

2011-01-31 15:17

An unforeseen failure at a Johannesburg-based data centre used by the company which oversees the hosting of our sites, resulted in a 17-hour outage of all 24.com sites including News24 on Sunday.

As a result of the majority of essential equipment going offline, ops staff worked around the clock to bring the data centre back online and began a full database restore of 24.com’s content to all servers.

Once the databases were restored, and our Content Management System and website were brought back online, editorial teams worked through the night to restore missing content to our news archives.

As of midnight on Sunday, all website and services were back up and running and editors could publish as per usual.

We are putting systems in place to ensure this problem does not reoccur.

I would like to apologise for any inconvenience caused and to thank the News24 community for their patience and support.

Jannie Momberg

News24 Editor

 

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