Most people know that a successful business is one that is characterised by excellent service, quality products, happy workers, conducive working environment and leadership-management style. If you believe, like I do, that this is quite a lot a businessperson can have it all at once in one plate, then there is not need for me to substantiate my belief in factors that characterise a successful business.

But what about someone who might be reading this article, yet left puzzled about what exactly am I talking about here?

Well, the details of what this is all about will be clearer in the following series of Business Insight. I am intending to tackle the subject in a manner that will retain confidence of those that find it difficult to get along with the demanding business dynamics.

Perhaps suggested ways and tested methods in managing a diverse workforce to attain a competitive advantage. I have seen different types of business entities entering the market with different specialisations.

Recently, we have witnessed an influx of youth, and women entrepreneurs over 35, coming into the business world. My view of any business is we should start taking cognisance of the success recipe which I intend to share with you, the reader, into details in our next Business Insight as follows:

ME > my role and management style

BUSINESS CULTURE > values and services

PEOPLE > skill, ability and knowledge

SUCCESS > growth and sustainability

.Paki Zandile is a registered HR Practitioner and CEO of Phaphama Services. Email: paki@phaphamaservices.co.za Cell 083 594 7094