BlackBerry says service back up

2011-10-13 16:36

Ottawa - BlackBerry service has been restored worldwide after three days of outages, the head of the company that makes the smartphones (RIM) said on Thursday.

"All of the services are back up globally," founder and co-chief executive Mike Lazaridis told a press conference.

Speaking on the fourth day of disruptions, which the firm has blamed on a backlog of emails caused by an initial technical failure, Lazaridis said: "I apologise for the service outages this week. We've let many of you down."

RIM said on Wednesday that an initial technical failure had prompted a build-up of messages in its network, triggering a cascade of problems around the world that affected many of the firm's 70 million subscribers.

The technical failure reportedly started at the company's British hub in Slough, a town west of London.

  • Civil_Rights - 2011-10-13 16:40

    Cr@pberry is back...

      James3000 - 2011-10-13 16:47

      What did the one BBM user say to the other? Nothing.

  • Daemos1 - 2011-10-13 16:42

    Oh thank god, trying to watch blackberry users hold a face-to-face conversation was horrible, all the twitching and vomiting

  • Bert - 2011-10-13 16:43

    Then I'm the last one cause mine still isn't working.

      gizzy - 2011-10-13 18:07

      It's either your service provider or turn your phone off and take the battery out. That will reboot your phone. if that doesn't work then get on to your service provider as BB has been up and running since about 4am

      rose.maytham - 2011-10-15 21:13

      Me too! but it has something to do with the fact I was overseas and now back in SA and as I used a Vodaphone card over there?? I spent two hours trying to get it sorted in Vodacom shop, the call centre they called got it right for 10 minutes I had left and it was down again. Completely NO Service. Message on Blackberry something to do with Thwate. thats the company that bought Mark Shuttleworths company. So there is more than meets the eye here!

  • AdriaanAdams - 2011-10-13 16:43

    On behalf of Apple we want to thank Blackberry for the three days of silence in honor of Steve Jobs...

  • Sandy - 2011-10-13 16:49

    lol !!

  • Tumi - 2011-10-13 16:49

    Geezzz ... the services have been up n running for ages n u only publishing an article at 16:36? talk about breaking news!

  • baxitoo - 2011-10-13 16:50

    Apology accepted.

  • Bart Zimzon - 2011-10-13 16:50

    just heard this on an Afrikaans radio station: What said the Iphone to the Blackberry? answer: "Iwork"

  • Swart-Skaap - 2011-10-13 16:50

    It is still just a phone.

  • gizzy - 2011-10-13 18:03

    Have you been sleeping News24? BB was up and running from early this morning. We only had 2 and a half days of down time. No big deal!!!!!

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