News24

FNB launches mobile banking app

2011-07-20 14:03

Cape Town - First National Bank has become the first bank in SA to launch a mobile banking app for major platforms.

On Tuesday FNB launched banking apps for Android, iPhone and BlackBerry in an apparent bid to attract customers who already use the company's internet-based banking service.

In addition to all the functions of web-based banking, the free app also features ATM location, based on the GPS location services provided by tablets and smartphones.

It is unlikely that this app will replace the way the majority of users access cellphone banking services in the short term, but as the price of smart devices continues to decline, there may be an increase in the number of clients using the app.

Users were generally receptive to the app's launch.

"Easy to register and even easier to use thereafter! Well done guys!" wrote user EFGooseman on iTunes.

"This is the way banking should be done," wrote Jim987654.

However, a quick test conducted by News24 revealed that the app had difficulty connecting on an iPad and iPhone, but seemed to work well on a BlackBerry.

In SA, the predominant smartphone is BlackBerry with close to 70% of the market at the moment, but Android devices are rapidly gaining market share.

Apple dominates the tablet sector with the iPad, but Samsung and BlackBerry maker RIM (Research In Motion) are targeting that market with competing devices this year.

Samsung has launch the new Galaxy Tab in South Korea on Wednesday. It is powered by Android, while RIM is to launch the PlayBook with the QNX operating system in SA soon.


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Comments
  • Braam - 2011-07-20 14:23

    Just installed on my Blackberry. I love this app! Thanks FNB

  • dyllon.leigh - 2011-07-20 14:35

    Works well on Android...

  • David - 2011-07-20 14:35

    FNB are the biggest buch of thieves ever. Whatever you do, do not go near them

      Majozi - 2011-07-20 15:33

      They are better than ABSA and Nedbank.

      Majozi - 2011-07-20 15:33

      They are better than ABSA and Nedbank.

  • WiseOwl2 - 2011-07-20 14:40

    Tried loading it on my blackberry does not work ?

  • CopperWoody - 2011-07-20 14:58

    Installed it on my Samsung Galaxy S2, and its great. thanks FNB!!

  • ruanbotma - 2011-07-20 15:04

    Only 5 blackberrys supported - 9500, 9520, 9530, 9550 and 9800. Too bad...

  • tdk25 - 2011-07-20 15:10

    Just installed on my Android phone..Works brilliantly. Well done FNB.

  • FranklySpeak - 2011-07-20 15:20

    Limited support on Blackberry. My Bold not one of them, oh well back to *120#

      David - 2011-07-20 22:54

      Remember you can go direct to www.fnb.mobi on your phone with your browser, much better experience than *120*...

  • Majozi - 2011-07-20 15:34

    Thats why i joined FNB,BRING MORE E-BUCKS.

  • tmathiba - 2011-07-20 16:26

    connect talk doesn't seem to work well. otherwise, the app is brilliant!!!

  • ProfAndy - 2011-07-20 16:55

    Why don't they release a JAva-based version that can work on all smartphones?

  • nico.l.reinders - 2011-07-20 19:00

    The new app is so cool, I am proud to say I bank with FNB

  • kdv - 2011-07-20 19:15

    When I try to download on my BB it says it is not available for my device or location?!?!

  • justlikemo - 2011-07-20 20:43

    works well on my iphone

  • rono - 2011-07-21 08:56

    Works well on iphone. I’m glad it does not give the option to add new payment recipient.

  • SETwala - 2011-07-22 10:35

    Brilliant move FNB. It's a really progressive move, first with Paypal and now this! It will come in handy, especially for my wife who banks with FNB!

  • Jamie - 2011-10-13 09:32

    Has anyone tried the FNB App on the Nokia's yet? http://store.ovi.com/content/199637

  • drushen.naidoo - 2013-01-10 16:08

    Hi there, Complements of the season to you. To my fellow students wishing you good progress on your research. Please can you kindly assist. I’m in the process of completing my MBA at Wits and currently busy with my thesis. My research topic is to determine the usage patterns of mobile banking applications (such as FNB Banking App, NedBank Banking App, Standardbank Banking App, etc) I require a minimum of 200 respondents in order to commence with my analysis, hence need all the help I can get to reach as much survey respondents as possible. The survey is quick and will only take up 5-10 minutes of your time. Survey Link: https://qtrial.qualtrics.com/SE/?SID=SV_9Nvr3ARiz6GPKCh The purpose of this survey is to gather data on the usage patterns of mobile banking applications The research aims to to analyse and evaluate the usage patterns of client-based mobile banking applications in South Africa. Confidentiality will be observed throughout the thesis process and the final report will be for academic purposes only. Please kindly assist, the survey is quick and will only take 5-10 minutes of your time. Please forward this email to friends and family as their input will also be a valuable contribution to this study. Thanks for all your help! Kind Regards Drushen Naidoo

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