Report water leaks on Whatsapp

2016-09-28 06:00

TO make it easier and convenient for the public to report any water-related issues and to expedite the municipality’s response, eThekwini Municipality launched a WhatsApp water reporting line last week.

The WhatsApp Water Reporting number is 073 148 3477.

The innovative project is part of the City’s ongoing effort to make communication with its 3.5 million residents simpler, fast-track service delivery, reduce the water leak repair turnaround time and water wastage.

The telephone line will allow the public to report leaks, burst pipes, illegal connections, blocked sewer drains, water supply interruptions and any other water related issue to eThekwini Water and Sanitation (EWS) Unit.

It will essentially be a platform for the community and business to report all water-related issues, anytime and anywhere, using their phones. - Supplied.

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