RAF to visit Khayelitsha to advice on rights

2015-09-17 06:00

The Road Accident Fund (RAF) will continue its relentless pursuance of service delivery excellence when it takes its award winning ‘RAF on the Road’ community outreach programme to the community of Khayelitsha at Thusong Centre Saturday 19 September from 8am to 4pm.

On the day, RAF’s Cape Town regional office will assist accident survivors – including families who have been severely affected by the negative impact of motor vehicle crashes – with the lodging of direct claims, consolidation of required compliance documents, settlement offers, and registering of alleged cases of misconduct against unscrupulous personal injury representatives or touts defrauding unsuspecting claimants.

“Crash victims can expect our staff to provide the highest standard of care, whilst espousing the principles of mutually shared values and delivering community focused solutions,” said RAF Western Cape Regional Manager, Dominic du Plessis.

The regional office has a presence in 11 provincial hospitals and a mobile unit which stretches its limited resources throughout the region to assist crash survivors in far-flung communities, interacting directly with those affected by road carnage while making a difference in their lives.

Financial challenges caused by the current fault-based compensation system continue to adversely impact the RAF, but the organisation remains committed to delivering its world-class suite of services to communities throughout the country.

The current system under the RAF Act is characterised by extensive and costly litigation, prolonged claims finalisation and high administrative costs. However, a proposed ‘no-fault’ Road Accident Benefit Scheme (RABS) is meant to address these problems, providing benefits to all accident victims and their dependents, irrespective of who was at fault. Benefits will also be defined and paid in a structured manner.

The RAF has the pleasure in inviting you to attend ‘RAF on the Road’ and utilise this opportunity to learn more about the role that the RAF plays as a consoling arm of government

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